Practical Uses for Conversational AI Avatars in Learning Programs

Many companies have libraries of videos and slide-based courses that explain what to do, but they’re missing an important element of learning: letting people practice. Conversational artificial intelligence (AI) avatars add an easy-to-scale dialog layer in the form of a virtual instructor that can ask questions, check understanding and coach learners through realistic scenarios, without the need to schedule a live trainer.

D-ID experts Danny Pichardo and Thomas Magnifico, leaders behind enterprise conversational avatar deployments, will share a practical “Avatar-Ready” selection matrix and sample learning flows you can adopt immediately. You’ll hear what worked (and what didn’t) in actual deployments and how to define modern success benchmarks.

This interactive talk will provide attendees with:

A look at what’s possible with conversational avatars in L&D today, including capabilities and constraints
A measurement plan for AI-integrated training, including which signals to track (practice frequency, completion, knowledge lift, confidence and performance outcomes) and how to define success
A Performance Audit Guide to brief stakeholders, including how to define AI avatars, expected outcomes and the minimum data you need to evaluate performance

View full agenda.

Speakers

Thomas Magnifico, VP of Strategic Partnerships, D-ID

Thomas Magnifico is the global head of customer success at D-ID, leading the team managing strategic enterprise relationships with organizations like PepsiCo, Softbank and JP Morgan Chase. With over a decade in customer success leadership, Thomas previously held key positions at ModuleQ and CrossCap. He specializes in implementing AI solutions, creating strategic partnerships and developing data-driven customer success frameworks that drive measurable business outcomes. Thomas holds an Executive MBA and Master’s in Technology Management from Stevens Institute of Technology and a BS in Computer Science from New Jersey Institute of Technology.

Danny Pichardo, Director of Customer Success – US, D-ID

As director of customer success at simpleshow – now part of D-ID, Danny Pichardo ensures a positive customer experience for all clients. Danny has been with simpleshow since 2016 and has used his leadership skills and creativity to bring market-leading best practices to the simpleshow platform.

Danny holds a degree in communications, specializing in motion pictures and sociology from The University of Miami.