The CLO’s New Currency: Skills Intelligence

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Chief learning officers (CLOs) are accountable for workforce readiness, so when skills gaps widen, organizations look to learning. The problem is that learning and development (L&D) and business leaders are speaking different languages. Most L&D functions are still reporting on lagging indicators — completions, assessments, course hours — while business leaders are asking leading questions: Are my people ready? Can they perform when it counts?

Skills intelligence bridges this divide and gives CLOs the data to get ahead of performance gaps instead of explaining them after the fact. In this closing session, Mike Vaughan and Eric Dingler will discuss why behavioral telemetry is replacing completion data as the currency of workforce readiness, how artificial intelligence (AI)-powered simulations generate evidence that moves the needle with business leaders, and what this means for L&D’s seat at the table.

Attendees will leave with:

    • A clear distinction between skills data and skills intelligence, and why it matters for business performance
    • A framework for what verifiable readiness looks like in practice
    • Concrete examples of what behavioral telemetry reveals that completions never could

View full agenda.

Speakers

Mike Vaughan, CEO and Founder, The Regis Company

Mike Vaughan is CEO and founder of The Regis Company and editor in chief of The Thinking Effect. Drawing on neuroscience principles that skills develop through deliberate practice, he built The Regis Company’s SimGate platform to enable practice-based learning and skills validation for Fortune 500 organizations. Since founding the company in 2003, Mike has pioneered AI-powered simulation approaches that have earned 50+ industry awards, including three 2025 Brandon Hall Gold Awards for Best Gaming/Simulation Platform, Best Skills Intelligence Platform and Best Leadership Simulation. He is a thought leader in learning technology innovation, partnering with PwC, Accenture, IBM, Lilly and Deloitte to transform workforce capability development.

Eric Dingler, Former Chief Learning Officer, Deloitte US

Eric Dingler spent nearly 16 years at Deloitte, ultimately serving as managing director and chief learning officer for the U.S. firm, responsible for learning strategy, technology and delivery across more than 120,000 practitioners in four countries. Before Deloitte, Eric led organizational development and learning functions at Gap Inc., Bristol Myers Squibb and The Coca-Cola Company. He brings the practitioner’s perspective that most frameworks leave out: what it actually takes to know, not assume, that your workforce is ready.