In many organizations, employees are using generative artificial intelligence (AI), but value is inconsistent. Some teams gain time back, others create rework, risk and “shadow” workflows that leaders can’t see.

This Leader Talk shares a practical field-tested sequence for building a generative AI curriculum that returns value. You’ll learn how to move from executive alignment to clear policy foundation (approved tools, guardrails and goals), then to end-user training built around repeatable knowledge-work tasks. The result is role- and initiative-based enablement tied to measurable outcomes.

Drawing on three years of designing generative AI workshops, hackathons, role-based training, COE setup and executive briefings, this session walks through what to build at each layer — and how L&D can create consistency without slowing adoption.

This interactive talk will provide easy-to-understand insights on:

• How to run an executive understanding phase that translates “AI possibilities” into a prioritized training roadmap
• What to include in a generative AI policy foundation (approved tools, boundaries, quality expectations and goals) so employee practice has guardrails
• How to design end-user tool training around repeatable knowledge-work tasks (summarize, draft, research, synthesize, analyze, plan) instead of one-off demos
• How to move from generic training to role-based and then initiative-based enablement that ties learning directly to productivity and outcomes

View full agenda.

Speaker

David Mantica, Managing Director, SoftEd David Mantica serves as Managing Director for SoftEd US. Fueled by his passion for developing empowered knowledge workers, he helps companies develop their teams through training and coaching, equipping them with today’s critical skills needed to work effectively in a volatile, uncertain, complex and ambiguous (VUCA) world. Drawing from his experience in successfully building a B2B training firm, growing it from scratch to $13M in seven years. David speaks and shares his insights and tactics on the impact of technology on leadership and management. His work at SoftEd helps organizations not only cope but thrive even with the ever-changing demands and complexities of modern business. With over 30 years of experience and more than 700 speaking engagements, he inspires better work practices in marketing, product management, project management, software development, executive management, and other key areas of technology and business operations. David’s home base is Raleigh-Durham, NC. From here he provides consulting to business owners here and worldwide. Driven by his love for helping people grow while maintaining their mental health, he also mentors several rising executive leaders, providing pro bono career coaching services that utilize his career insurance methodology. David is well known for his Manticaisms, a unique ability to refine or as he might say butcher the English language. His playful demeanor and style attracts and humanizes us all.