Building AI Readiness: How L&D Leads Digital Fluency and Adoption

Every company will navigate through an artificial intelligence (AI) transformation. Building digital fluency is the path to success, and learning and development (L&D) is positioned to lead the way. In this talk, you’ll see a practical AI readiness framework that empowers team members to take focused action and adopt AI technology.
You will learn how to spot readiness barriers and get techniques to remove resistance and increase adoption rates. Get an in-depth look at our AI Readiness Framework so you can adapt the model and implement a readiness initiative in your organization.
Sheryl Rhoades, a learning solutions architect specializing in content strategies that remove barriers and advance workplace performance, will share a step-by-step readiness campaign used to support AI rollout. Susan Gatti, a performance strategist and author on resilience in the workplace, will introduce a readiness scale and practical insights on how to communicate with the leadership team.
You’ll leave with a structured approach to move AI from pilot to practical use — and a clearer way to show leaders that adoption is improving.
In this session, attendees will:
- Learn how to spot and remove common AI readiness gaps that derail adoption.
- Use the readiness framework and scale to monitor and report on adoption progress.
- Build a data-based narrative to win leader buy-in.
- Leave with confidence and a repeatable readiness campaign.
Speakers
![]() | Susan Gatti, Founder and Performance Strategist, Disruptive Spark Susan Gatti is a top-rated business advisor, nationally recognized performance strategist, published author and speaker on the topic of resilience in the workplace. Drawing from her early career in public education, practical experience as a talent and development leader in banking, retail, and hospitality and her own professional growth challenges, Susan created a professional growth model known as Disruptive Spark®. Susan leads the brand and revenue growth of Disruptive Spark® and serves as the lead curriculum designer for all go-to-market strategic plans, campaign rollouts and educational programing. She has personally influenced that growth and goal achievement for 100s of companies and 100,000s of individuals throughout her career. Susan’s passion for creating strategic plans, transforming business practices and advancing daily work performance with a focus on purpose and values is a source of joy and fulfillment in her life. |
![]() | Sheryl Rhoades, Learning and Branding Expert, Creative Entrepreneur Sheryl Rhoades is successful branding and learning solutions architect; she specializes in developing compelling brand narratives and content strategies that remove barriers and advance workplace performance. Sheryl’s work involves identifying behavior patterns that will lead to the achievement of the desired goal. She creates compelling content narratives and memorable materials that model the values and unique brands of each company. Sheryl’s role is to collaborate closely with business leaders, human resources partners and talent development teams to achieve measurable results that positively impact the company and maintain the health and wellness of the employees. She has co-created over 40 programs consisting of systems adoption campaigns, leadership development programs, manager effectiveness cohorts and position certification programs with Disruptive Spark over the past 12 years. Sheryl is known as the bird whisper and plays an active role in the safety, growth and rescue of birds in her community and beyond. |

