How to Measure the Impact of Organizational Learning

Your role as a learning practitioner is evolving rapidly. Learning and development (L&D) is increasingly expected to act as a proactive partner in improving operational performance. Learning efforts and initiatives must align to these performance expectations and clearly demonstrate results.

Leading companies such as Tesla, Amazon, Toyota and Starbucks among many others operate as learning organizations. They use integrated learning strategies to directly support core strategic goals and the key operations that deliver that value. This work happens within the organization’s performance framework, where learning is linked directly to strategic objectives, mission and vision and the outcomes that matter most to business leaders.

Based upon Ajay M. Pangarkar’s pioneering book, “Learning Metrics: How to Measure the Impact of Organizational Learning,” this session challenges you to move from activity-based learning to performance-driven learning. Working within the most well-known and applied operational performance framework, the balanced scorecard, you will discover how the “Learning and Growth” perspective plays a central role in achieving business objectives.

Learn how to:

Address leadership expectations tied to strategy execution.
Align learning initiatives with core operational and strategic objectives.
Map tangible learning metrics to operational metrics within a defined performance framework.
Communicate measurable performance results from learning to business leaders.

View full agenda.

Speaker

Ajay M. Pangarkar CTDP, FCPA, FCMA, Award-Winning Performance & Cost Strategist & Author, CentralKnowledge.com

Ajay Pangarkar is partner of CentralKnowledge and LRNOnline.com, leaders for strategic employee performance, strategic learning, learning technology applications and strategy and cost alignment. His unique approach applying strategic, financial and professional learning skills allows him to assist various organizations such as Government of Canada, Apple, Nest, LinkedIn Learning, CPA Canada/Ontario, AICPA, Pfizer, Scotia Bank and RBC creating innovative learning environments.
Ajay is a Fellow of the Chartered Professional Accountants (FCPA, FCMA), Certified Training and Development Professional (CTDP) and internationally recognized performance and strategic management and costing specialist. He ensures organizations leverage employees’ knowledge to deliver tangible performance results. Ajay is a world-renowned workplace performance strategist and foremost authority on integrating employee performance strategies into the Balanced Scorecard. He is passionate about building an irrefutable business case for investing in employees and is an industry-recognized speaker on strategic employee development and employee assessments.

Ajay, with partner Teresa Kirkwood, published three books with their recent titled, “Learning Metrics: How to Measure the Impact of Organizational Learning” (Kogan Page) and “The Trainers Balanced Scorecard: A Complete Resource for Linking Learning and Growth to Organizational Strategy” (Wiley). He’s an award-winning author receiving multiple prestigious TrainingIndustry.com Readership and Editors’ Award, was Elearning Magazine’s 2016 Learning Champion and the World Training Development Congress named Ajay their 2017 “Distinguished Trainer.” Ajay is a broadcast media favorite discussing workplace performance issues and a regular contributor to many leading international publications.

Ajay is a professor at the Sprott School of Business and actively involved with workplace learning working closely with LinkedIn Learning (8 courses) and serving as past Vice Chair for the Canadian Society for Training and Development’s National Board of Directors.