The purpose of this e-book is to challenge assumptions about how the experience of training looks and feels to today’s employees, including insights about:

• Where learners and learning leaders may perceive the process of training and its effectiveness differently, and the crucial areas where their perspectives do and don’t align.
• How to implement suggested practices to bridge communication gaps, along with strategies focused on learner engagement, impact demonstration and evaluation metrics.
• When generational differences matter in training (and when they don’t), as well as how to recognize age-related nuances in learning strategies.