PALO ALTO, Calif. — Sept. 25, 2025 — Workera, the AI-powered skills verification platform, today introduced Score Appeal, a new feature that allows individuals to request human review of their skills assessment results. Human experts (PhDs) in skill measurement review appeals to determine their validity, ensuring closer alignment between AI scoring and human judgment. Workera also announced expanded capabilities in growth tracking and the addition of Japanese language support, strengthening both the depth and global reach of its platform.
“AI is reshaping how organizations measure skills, but adoption stalls if the results feel like a black box,” said Taylor Sullivan, PhD, Head of Product at Workera. “With Score Appeal, Workera is bringing a human into the loop to build trust so both individuals and leaders can take action on skills data with confidence.”
Score Appeal combines adaptive AI with human review to establish a new trust layer. While Workera supports a range of measurement approaches, including self-ratings, its AI assessments paired with expert human review provide the most valid and reliable results.
When a learner contests a result, Workera’s team of psychometricians and subject matter experts review the responses and AI reasoning. Experts update results when necessary and always provide a rationale so learners understand every decision. Each appeal also strengthens the platform itself by capturing edge cases that improve accuracy over time.
“Score Appeal is not just a safeguard. It is how we align and further train our AI agents with expert human judgment,” said Kian Katanforoosh, CEO of Workera. “It is not uncommon for our experts to debate at length whether our agent has scored someone accurately. Those debates are essentially evals that allow us to benchmark and improve our AI system. Soon our agent will be able to evaluate any skill more validly than the best group of human PhDs in measurement, while remaining aligned with best practices.”
Skill Growth Insights
Workera also unveiled Skill Growth Insights, a capability that makes skills development observable over time. Unlike most systems that capture only a snapshot, Workera now tracks progress from baseline to present, showing verified improvement.
Progress is evidenced through before-and-after scores, completion data, and the velocity of improvement. Leaders can now see who is building momentum and where growth has slowed, enabling more meaningful conversations grounded in shared evidence.
Workera in Japanese
Workera’s AI mentor agent, Sage, now verifies skills and provides support in Japanese. All translations have been reviewed for both technical and cultural accuracy to ensure consistent standards across regions.
“Language should never be a barrier to proving what you can do,” said Kian Katanforoosh, CEO of Workera. “By making Workera available in Japanese, we’re taking a step toward a world where anyone can demonstrate their abilities in their own language and be recognized with the same clarity everywhere.”
