{"id":103336,"date":"2023-09-26T08:50:32","date_gmt":"2023-09-26T12:50:32","guid":{"rendered":"https:\/\/trainingindustry.com\/?post_type=magazine&#038;p=103336"},"modified":"2023-09-30T08:01:16","modified_gmt":"2023-09-30T12:01:16","slug":"richardson-sales-performance-positioned-for-continued-growth-in-sales-training-sector","status":"publish","type":"magazine","link":"https:\/\/trainingindustry.com\/magazine\/fall-2023\/richardson-sales-performance-positioned-for-continued-growth-in-sales-training-sector\/","title":{"rendered":"Richardson Sales Performance Positioned for Continued Growth in Sales Training Sector"},"author":34,"featured_media":0,"template":"","tags":[32587,31565,5299,3593],"class_list":["post-103336","magazine","type-magazine","status-publish","hentry","tag-closing-deals-column","tag-corporate-sales-training","tag-richardson-sales-performance","tag-sales-training-market","global_topic_tax-sales","magazine_issue_tax-fall-2023","magazine_article_type_tax-closing-deals","magazine_article_type_tax-info-exchange"],"acf":{"sponsored":false,"gated":false,"gated_content_type":"","file_attachment":null,"gated_content":"","form_instruction_header":"To access the full article, please fill out the form below:","pardot_html_embed":"","author_override":true,"author_name":"Sarah Gallo, CPTM ","author_image":"","author_bio":"Sarah Gallo, CPTM, is a senior editor at Training Industry, Inc., and co-host of \u201c<a href=\"https:\/\/trainingindustry.com\/training-industry-podcast\/\" target=\"_blank\" rel=\"noopener\">The Business of Learning<\/a>,\u201d the Training Industry podcast.","excerpt":"Today, sales training is by and large a technology-enabled sector of the corporate training market. ","main_content":"The sales training market looks a lot different than it did a decade ago, and even five years ago. Today, sales training is by and large a technology-enabled sector of the corporate training market, with everything from mobile coaching solutions to customer relationship management (CRM)-integrated tools available to help sellers close more deals.\r\n\r\nAs buyer expectations and needs evolve, it\u2019s perhaps unsurprising that investment in sales training is predicted to increase by 11.8% in 2023, with the top five industries sourcing sales training being technology, manufacturing, banking and finance, business services and consulting, and pharmaceuticals, according to <a href=\"https:\/\/store.trainingindustry.com\/products\/the-state-of-the-sales-training-market\" target=\"_blank\" rel=\"noopener\">Training Industry research<\/a>.\r\n\r\nFounded in 1979, <a href=\"https:\/\/www.richardson.com\/\" target=\"_blank\" rel=\"noopener\">Richardson Sales Performance<\/a> (\u201cRichardson\u201d) has long been a key player in the sales training market, proving its ability to keep pace with advancements in technology and other shifts. In July, Truelink Capital (\u201cTruelink\u201d), a middle market private equity firm, announced its <a href=\"https:\/\/trainingindustry.com\/press-release\/sales\/truelink-capital-acquires-richardson-sales-performance\/\">acquisition of Richardson<\/a>, further establishing Richardson as a leading sales training company.\r\n\r\nLet\u2019s consider the acquisition in more detail.\r\n<h2>A Mutually Beneficial Transaction<\/h2>\r\nTruelink\u2019s acquisition of Richardson benefits both companies. Truelink targets companies in the technology-enabled services sector, so Richardson\u2019s technology solutions, as well as its breadth of content, global footprint and client portfolio, were appealing, says Andrea Grodnitzky, Richardson\u2019s chief marketing officer.\r\n\r\nTruelink takes an operational approach to help companies adapt, meet current landscape challenges and grow, \u201cand that\u2019s really how they intend to support Richardson,\u201d Grodnitzky says.\r\n\r\nThe acquisition also means that Richardson has the resources to continue growing its global reach through M&amp;A activity, which Grodnitzky says will be a focus area for the company moving forward.","full_width":false,"content_band":[{"acf_fc_layout":"social_callout","blockquote":"Richardson\u2019s competitive advantage lies in three key factors: its technology, its content and its global reach. "},{"acf_fc_layout":"content_area","wysiwyg":"<h2>The Competitive Advantage(s)<\/h2>\r\nRichardson\u2019s competitive advantage lies in three key factors: its technology, its content and its global reach.\r\n<ul>\r\n \t<li style=\"list-style-type: none;\">\r\n<ul>\r\n \t<li><strong>Technology: <\/strong>The company\u2019s range of technology-enabled solutions allows it to reach customers where they are. Its Accelerate Workflow Tools integrate directly into a CRM and allow sellers to rate opportunities, set goals, and receive real-time recommendations and coaching. And QuickCheck\u2122, Richardson\u2019s mobile sales training reinforcement solution, works to sustain learning over time.<\/li>\r\n \t<li><strong>Content:<\/strong> Richardson built its Connected Selling Curriculum\u2122 so that its content \u201cworks together and builds upon each other across roles and capabilities,\u201d Grodnitzky says. Because selling is \u201ca human-to-human interaction,\u201d the curriculum is rooted in behavioral science, which helps to drive behavior change.<\/li>\r\n \t<li><strong>Global reach<\/strong>: Richardson operates in multiple markets worldwide, including in the U.S., Europe, Middle East and Africa (EMEA), Latin America (LATAM), Asia Pacific, Australia and New Zealand (APAC) and Canada (CA).<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<h2>Combatting \u201cThe Big Disconnect\u201d<\/h2>\r\nToo often, organizations invest in sales training that is generic and \u201cdisconnected from the world that their reps live in\u201d \u2014 a challenge that Grodnitzky refers to as \u201cThe Big Disconnect.\u201d\r\n\r\nTo combat this challenge, Richardson is focused on three priorities: developing more adaptable content; offering technology-enabled learning solutions that are engaging, easy to use and accessible in the flow of work; and delivering more visible progress (e.g., tracking key performance indicators and other learning metrics and \u201cserving those up to customers\u201d), Grodnitzky says. Focusing on these areas will help Richarson deliver more effective, relevant sales training that drives results.\r\n<h2>Future Plans<\/h2>\r\nLooking ahead, Grodnitzky says that Richarson is excited to keep working with Truelink to grow and innovate its offerings. In addition, \u201cThere\u2019s opportunities for Richardson to make some strategic acquisitions that can not just help us grow but help us bring a better solution to our customers.\u201d This may mean looking at companies leveraging artificial intelligence (AI) as well as companies specializing in supporting broader revenue teams, which would help Richarson extend its reach and position it for future success."}],"tice_sponsors":"","custom_dfp_keywords":"","featured_article":false,"feature_type":"","theme":"","remove_gradient":false,"title_in_image":false,"featured_text_image":null,"magazine_link":"https:\/\/www.nxtbook.com\/nxtbooks\/trainingindustry\/tiq_fall2023\/index.php#\/p\/64"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.8 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Richardson Sales Performance Positioned for Continued Growth in Sales Training Sector<\/title>\n<meta name=\"description\" content=\"Today, sales training is by and large a technology-enabled sector of the corporate training market, from mobile coaching solutions to CRM.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trainingindustry.com\/magazine\/fall-2023\/richardson-sales-performance-positioned-for-continued-growth-in-sales-training-sector\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Richardson Sales Performance Positioned for Continued Growth in Sales Training Sector\" \/>\n<meta property=\"og:description\" content=\"Today, sales training is by and large a technology-enabled sector of the corporate training market, from mobile coaching solutions to CRM.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/trainingindustry.com\/magazine\/fall-2023\/richardson-sales-performance-positioned-for-continued-growth-in-sales-training-sector\/\" \/>\n<meta property=\"og:site_name\" content=\"Training Industry\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TrainingIndustry\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-30T12:01:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/trainingindustry.com\/content\/uploads\/2017\/10\/ti-logo-stacked.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"400\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@TrainingIndustr\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/magazine\\\/fall-2023\\\/richardson-sales-performance-positioned-for-continued-growth-in-sales-training-sector\\\/\",\"url\":\"https:\\\/\\\/trainingindustry.com\\\/magazine\\\/fall-2023\\\/richardson-sales-performance-positioned-for-continued-growth-in-sales-training-sector\\\/\",\"name\":\"Richardson Sales Performance Positioned for Continued Growth in Sales Training Sector\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/#website\"},\"datePublished\":\"2023-09-26T12:50:32+00:00\",\"dateModified\":\"2023-09-30T12:01:16+00:00\",\"description\":\"Today, sales training is by and large a technology-enabled sector of the corporate training market, from mobile coaching solutions to CRM.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/magazine\\\/fall-2023\\\/richardson-sales-performance-positioned-for-continued-growth-in-sales-training-sector\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/trainingindustry.com\\\/magazine\\\/fall-2023\\\/richardson-sales-performance-positioned-for-continued-growth-in-sales-training-sector\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/magazine\\\/fall-2023\\\/richardson-sales-performance-positioned-for-continued-growth-in-sales-training-sector\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/trainingindustry.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Magazine Article\",\"item\":\"https:\\\/\\\/trainingindustry.com\\\/magazine\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Richardson Sales Performance Positioned for Continued Growth in Sales Training Sector\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/#website\",\"url\":\"https:\\\/\\\/trainingindustry.com\\\/\",\"name\":\"Training Industry\",\"description\":\"Articles, research and tools for the L&amp;D professional. 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