{"id":126948,"date":"2025-04-07T16:41:24","date_gmt":"2025-04-07T20:41:24","guid":{"rendered":"https:\/\/trainingindustry.com\/?page_id=126948"},"modified":"2026-05-27T14:00:38","modified_gmt":"2026-05-27T18:00:38","slug":"merchandise-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/trainingindustry.com\/merchandise-terms-and-conditions\/","title":{"rendered":"Merchandise: Terms and Conditions"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","sync_status":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","castos_file_data":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":""},"class_list":["post-126948","page","type-page","status-publish","hentry"],"acf":{"sponsored":false,"gated":false,"gated_content_type":"","file_attachment":null,"gated_content":"","form_instruction_header":"To access the full article, please fill out the form below:","pardot_html_embed":"","excerpt":"","main_content":"<h6><strong>For Merchandise<\/strong><\/h6>\r\nThank you for your purchase of Training Industry merchandise. We strive to provide high-quality products and excellent customer service. However, we understand that sometimes issues may arise.\r\n\r\n<strong>All Sales Are Final<\/strong>\r\nExcept for damaged or incorrect items,<strong> all sales of Training Industry merchandise are final<\/strong>. We do not accept returns or exchanges for any other reason, including but not limited to:\r\n<ul>\r\n \t<li>Change of mind<\/li>\r\n \t<li>Incorrect sizing (please refer to size charts before ordering)<\/li>\r\n \t<li>Dissatisfaction with the product's appearance or design<\/li>\r\n<\/ul>\r\n<strong>Damaged or Incorrect Items<\/strong>\r\nWe gladly accept returns for merchandise that is damaged upon arrival or if you receive an incorrect item. If you receive a damaged or incorrect product, please contact us within <strong>14 days<\/strong> of receiving your order at info@trainingindustry.com. To expedite the return process, please provide the following information:\r\n<ul>\r\n \t<li>Your order number<\/li>\r\n \t<li>A description of the damage or error<\/li>\r\n \t<li>Photographic evidence of the damage or error<\/li>\r\n<\/ul>\r\nOnce we receive your request, we will review and work to resolve your issue.\r\n\r\n<strong>Contact Us<\/strong>\r\nIf you have any questions, please contact us at <a href=\"mailto:info@trainingindustry.com\">info@trainingindustry.com<\/a>. We appreciate your understanding and cooperation with our return policy.\r\n\r\n<strong>EU GPSR compliance:<\/strong>\r\n\r\nAge restrictions: All merchandise products are intended for adults\r\nEU Warranty: 2 years\r\n\r\nIn compliance with the General Product Safety Regulation (GPSR), <strong>Training Industry, Inc.<\/strong> and <strong>SINDEN VENTURES LIMITED<\/strong> ensure that all consumer products offered are safe and meet EU standards. For any product safety related inquiries or concerns, please contact our EU representative at <a href=\"mailto:gpsr@sindenventures.com\">gpsr@sindenventures.com<\/a>. You can also write to us at <strong>110 Horizon Dr Suite 110, Raleigh, NC 27615<\/strong> (Training Industry) or <strong>Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus<\/strong> (SINDEN VENTURES LIMITED).","full_width":true,"content_band":null,"tice_sponsors":"","custom_dfp_keywords":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.8 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Merchandise: Terms and Conditions - Training Industry<\/title>\n<meta name=\"description\" content=\"Except for damaged or incorrect items, all sales of Training Industry merchandise are final. 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