![\"Laura](\"https:\/\/trainingindustry.com\/content\/uploads\/2024\/09\/Laura-Smith-9.24-150x150-1.jpg\")
\r\nLAURA SMITH DUNAIEF, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a>, Internal Consulting<\/a>, Training Needs Assessment<\/a><\/span>\r\n\r\nLaura has over 20 years\u2019 experience as a manager and director for retail and wholesale financial services organizations, including as director of training and development for Schwab Capital Markets.\u202fPrior to leading the training organization, she held roles as diverse as director of customer service Initiatives and manager of correspondent execution services, both for Schwab Capital Markets, and Vice President and Branch Manager of a Boston-area retail brokerage office for Charles Schwab.<\/td>\r\n\r\n<\/td>\r\n\r\n ![\"Dan](\"https:\/\/trainingindustry.com\/content\/uploads\/2025\/02\/Dan-150x150-2025-e1739289220159.jpg\")
\r\nDAN MENDEN, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a>, Strategic Planning<\/a><\/span>\r\n\r\nDan has over 20 years of leadership experience in training, human resources and talent management, including five years as the director of dealer training for a major U.S.-based motorcycle manufacturer. He has coached company executives, front-line leaders, hourly employees, small business owners and other learning leaders.<\/td>\r\n<\/tr>\r\n\r\n![\"Rod](\"https:\/\/trainingindustry.com\/content\/uploads\/2019\/07\/Rod-Keffer-150x150-2-01.png\")
\r\nROD KEFFER, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a><\/span>\r\n\r\nRod has over 10 years of experience in the training and development field. He brings a unique blend of technical training program development and management experience, as well as over five years of experience managing the training department of a major international steel firm. In his former role as a senior manager of supervisory development, he specialized in designing and facilitating custom, in-house leadership programs aimed at improving the performance and relationship building capability of managers. He has extensive design, facilitation and coaching experience.<\/td>\r\n\r\n<\/td>\r\n\r\n ![\"Dr.](\"https:\/\/trainingindustry.com\/content\/uploads\/2021\/06\/Kristal-Walker-Circle-2021.png\")
\r\nDR. KRISTAL WALKER, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a>, Leading Leadership Development<\/a>, Training Needs Assessment<\/a><\/span>\r\n\r\nDr. Kristal Walker, CPTM, has worked in the learning, leadership, and organizational development space for over 15 years helping clients engage people, apply processes, and implement technology to improve human and organizational performance. She currently serves as the senior vice president of human resources at Sweetwater Sound. She is also a Training Industry Courses instructor, where she teaches the CPTM designation, as well as other courses. When she's not working, she enjoys a great laugh and creating memories with her family and friends.\r\n\r\n <\/td>\r\n<\/tr>\r\n\r\n![\"Dr.](\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/03\/Carol-Gravel-Circle-150x150-01-01-002.png\")
\r\nDR. CAROL GRAVEL, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a>, Managing Learning Technologies<\/a><\/span>\r\n\r\nCarol\u2019s diverse career includes corporate, collegiate and consulting roles in talent development. She has worked with Fortune 500 companies where she defined innovative approaches to talent deployment. As an associate professor, Carol architected, developed, managed and taught several online degree programs, and her consulting has focused on helping organizations navigate the changing needs of today\u2019s workforce through strategic planning, metrics\/analytics and innovative solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n ![](\"https:\/\/trainingindustry.com\/content\/uploads\/2024\/11\/Ann-Stott-150x150v2.jpg\")
\r\nANN STOTT, CPTM<\/h4>\r\nCourses:<\/b> Senior Leaders Program<\/a>, Certified Professional in Training Management (CPTM\u2122)<\/a>, Leading Leadership Development<\/a><\/span>\r\n\r\nAnn brings over 25 years of extensive experience in learning and development (L&D). With a unique background that spans both the corporate-side as a chief learning officer and the supply-side, as vice president of strategic account sales, Ann has in-depth insight into what makes learning teams successful. She excels at aligning learning with stakeholder needs, focusing on metrics that matter and ensuring alignment with organizational goals. Ann has built centralized centers of excellence and has hands-on experience in every role within learning, from facilitator to instructional designer to training manager. Currently, Ann serves as a leadership coach for learning professionals, helping them build teams that drive lasting impact.<\/td>\r\n<\/tr>\r\n\r\n![\"Dr.](\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/08\/Paul-Leone-Circle-150x150-01.png\")
\r\nDR. PAUL LEONE<\/h4>\r\nCourses:<\/b> Measuring the Impact of L&D<\/a><\/span>\r\n\r\nPaul is an industrial-organizational psychologist with over 16 years of experience conducting return on investment (ROI) case studies and evaluating the impact of employee training initiatives for top Fortune 100 companies such as American Express, Verizon and Nissan. His impact studies have been published worldwide and presented at international conferences. He is the founder of MeasureUp Consulting, where he helps training organizations around the world define the true value they bring to their company\u2019s bottom line. His ground-breaking book, \u201cMeasuring and Maximizing Training Impact: Bridging the Gap between Training and Business Results\u201d was published by Macmillan in 2014.<\/td>\r\n\r\n<\/td>\r\n\r\n ![\"Vince](\"https:\/\/trainingindustry.com\/content\/uploads\/2025\/10\/Vince-150x150-1.jpg\")
\r\nVince Eugenio, ICF PCC<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Strategic Planning<\/a><\/span>\r\n\r\nDr. Vince Eugenio has worked in corporate learning and development for\u202f37 years holding director, vice president, senior vice president and chief learning officer roles in companies like AT&T, Bank of America, Iron Mountain, Harborfreight Tools and the Weather Channel.\u202fHe has extensive experience in leading the L&D function inclusive of onboarding, leadership development, strategic planning, succession planning, technology and program evaluation. Vince has recently retired from corporate America and is now entering his Act II, focusing on coaching L&D professionals and other leaders. He is the author of Training Industry\u2019s Strategic Planning course, which is strongly\u202finfluenced by the\u202fwork\u202fhe has done over the years either leading the L&D function or holding senior roles.<\/td>\r\n<\/tr>\r\n\r\n![\"Chris](\"https:\/\/trainingindustry.com\/content\/uploads\/2025\/09\/Chris-Hanes-150x150v2.jpg\")
\r\nCHRISTOPHER HANES, M.Ed., PCC, BCC<\/h4>\r\nCourses:<\/b> AI Essentials for Training Managers<\/a>, AI Adoption and Workforce Readiness<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nChris Hanes holds a master\u2019s degree in education with a focus on adult learning and training and development and brings more than 20 years of experience in training, learning strategy and leadership development across corporate, government and nonprofit sectors. He has held senior roles with global learning providers including Skillsoft and Global Knowledge, where he led design and delivery teams, managed multimillion-dollar content portfolios and oversaw customer, learner and employee experience initiatives. A certified executive coach, master facilitator and project manager, Chris partners with organizations to deliver results-oriented learning through instructional systems design, interactive training and practical coaching solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n ![\"Christopher](\"https:\/\/trainingindustry.com\/content\/uploads\/2023\/09\/Chis-Massaro.jpg\")
\r\nCHRISTOPHER MASSARO, CPTM<\/h4>\r\nCourses:<\/b> Learning Analytics<\/a><\/span>\r\n\r\nChristopher Diez Massaro is a learning professional with over 25 years of experience in the development and facilitation of training programs in retail, hospitality, government, and higher education. Also during this time he was an adjunct faculty member at the University of Southern Maine, where he taught in the arts, humanities, and social science departments, focusing on social science research methodology. He is passionate about connecting academic theory and the practical application of organizational learning and leadership development.<\/td>\r\n<\/tr>\r\n\r\n![\"Kim](\"https:\/\/trainingindustry.com\/content\/uploads\/2023\/09\/Kim-Davis.jpg\")
\r\nKIM DAVIS, CPTM<\/h4>\r\nCourses:<\/b> Development and Delivery<\/a><\/span>\r\n\r\nKim has over 25 years of experience in the field of continuing education for health care professionals in both corporate and nonprofit environments as an instructor, manager and assistant director of training. As a member of various cross-divisional and global workgroups and committees throughout her career, she has had the opportunity to interact with multiple business units, members, and volunteers to develop and deliver training in support of business goals. In addition to her current responsibilities of implementing faculty development strategies for surgeons, Kim is co-lead of the Career Growth Workgroup at the American College of Surgeons.<\/td>\r\n\r\n<\/td>\r\n\r\n ![\"\"](\"https:\/\/trainingindustry.com\/content\/uploads\/2024\/05\/Joe-Makston-Circlev2.jpg\")
\r\nJOE MAKSTON, CPTM<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nJoe has over 25 years of hands-on experience building, scaling, and growing teams in the bank operations and fin-tech world. At Early Warning Services, the company behind Zelle, he launched programs for learning, leadership development and employee experience. Joe's all about giving leaders the practical skills they need to make a real impact on their teams and get great results. Now, as the founder of Ryppl Effect Consulting, Joe is focused on helping small businesses and nonprofits build strong leadership. Joe is passionate about making a positive, lasting difference by equipping leaders with the tools they need to lead effectively and inspire their teams.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>","full_width":false,"content_band":null,"tice_sponsors":"","custom_dfp_keywords":"","include_sidebar_menu":true,"sidebar_menu_label":"Menu","sidebar_content":"
\r\nDAN MENDEN, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a>, Strategic Planning<\/a><\/span>\r\n\r\nDan has over 20 years of leadership experience in training, human resources and talent management, including five years as the director of dealer training for a major U.S.-based motorcycle manufacturer. He has coached company executives, front-line leaders, hourly employees, small business owners and other learning leaders.<\/td>\r\n<\/tr>\r\n\r\n\r\nROD KEFFER, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a><\/span>\r\n\r\nRod has over 10 years of experience in the training and development field. He brings a unique blend of technical training program development and management experience, as well as over five years of experience managing the training department of a major international steel firm. In his former role as a senior manager of supervisory development, he specialized in designing and facilitating custom, in-house leadership programs aimed at improving the performance and relationship building capability of managers. He has extensive design, facilitation and coaching experience.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nDR. KRISTAL WALKER, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a>, Leading Leadership Development<\/a>, Training Needs Assessment<\/a><\/span>\r\n\r\nDr. Kristal Walker, CPTM, has worked in the learning, leadership, and organizational development space for over 15 years helping clients engage people, apply processes, and implement technology to improve human and organizational performance. She currently serves as the senior vice president of human resources at Sweetwater Sound. She is also a Training Industry Courses instructor, where she teaches the CPTM designation, as well as other courses. When she's not working, she enjoys a great laugh and creating memories with her family and friends.\r\n\r\n <\/td>\r\n<\/tr>\r\n\r\n\r\nDR. CAROL GRAVEL, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a>, Managing Learning Technologies<\/a><\/span>\r\n\r\nCarol\u2019s diverse career includes corporate, collegiate and consulting roles in talent development. She has worked with Fortune 500 companies where she defined innovative approaches to talent deployment. As an associate professor, Carol architected, developed, managed and taught several online degree programs, and her consulting has focused on helping organizations navigate the changing needs of today\u2019s workforce through strategic planning, metrics\/analytics and innovative solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nANN STOTT, CPTM<\/h4>\r\nCourses:<\/b> Senior Leaders Program<\/a>, Certified Professional in Training Management (CPTM\u2122)<\/a>, Leading Leadership Development<\/a><\/span>\r\n\r\nAnn brings over 25 years of extensive experience in learning and development (L&D). With a unique background that spans both the corporate-side as a chief learning officer and the supply-side, as vice president of strategic account sales, Ann has in-depth insight into what makes learning teams successful. She excels at aligning learning with stakeholder needs, focusing on metrics that matter and ensuring alignment with organizational goals. Ann has built centralized centers of excellence and has hands-on experience in every role within learning, from facilitator to instructional designer to training manager. Currently, Ann serves as a leadership coach for learning professionals, helping them build teams that drive lasting impact.<\/td>\r\n<\/tr>\r\n\r\n\r\nDR. PAUL LEONE<\/h4>\r\nCourses:<\/b> Measuring the Impact of L&D<\/a><\/span>\r\n\r\nPaul is an industrial-organizational psychologist with over 16 years of experience conducting return on investment (ROI) case studies and evaluating the impact of employee training initiatives for top Fortune 100 companies such as American Express, Verizon and Nissan. His impact studies have been published worldwide and presented at international conferences. He is the founder of MeasureUp Consulting, where he helps training organizations around the world define the true value they bring to their company\u2019s bottom line. His ground-breaking book, \u201cMeasuring and Maximizing Training Impact: Bridging the Gap between Training and Business Results\u201d was published by Macmillan in 2014.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nVince Eugenio, ICF PCC<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Strategic Planning<\/a><\/span>\r\n\r\nDr. Vince Eugenio has worked in corporate learning and development for\u202f37 years holding director, vice president, senior vice president and chief learning officer roles in companies like AT&T, Bank of America, Iron Mountain, Harborfreight Tools and the Weather Channel.\u202fHe has extensive experience in leading the L&D function inclusive of onboarding, leadership development, strategic planning, succession planning, technology and program evaluation. Vince has recently retired from corporate America and is now entering his Act II, focusing on coaching L&D professionals and other leaders. He is the author of Training Industry\u2019s Strategic Planning course, which is strongly\u202finfluenced by the\u202fwork\u202fhe has done over the years either leading the L&D function or holding senior roles.<\/td>\r\n<\/tr>\r\n\r\n\r\nCHRISTOPHER HANES, M.Ed., PCC, BCC<\/h4>\r\nCourses:<\/b> AI Essentials for Training Managers<\/a>, AI Adoption and Workforce Readiness<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nChris Hanes holds a master\u2019s degree in education with a focus on adult learning and training and development and brings more than 20 years of experience in training, learning strategy and leadership development across corporate, government and nonprofit sectors. He has held senior roles with global learning providers including Skillsoft and Global Knowledge, where he led design and delivery teams, managed multimillion-dollar content portfolios and oversaw customer, learner and employee experience initiatives. A certified executive coach, master facilitator and project manager, Chris partners with organizations to deliver results-oriented learning through instructional systems design, interactive training and practical coaching solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nCHRISTOPHER MASSARO, CPTM<\/h4>\r\nCourses:<\/b> Learning Analytics<\/a><\/span>\r\n\r\nChristopher Diez Massaro is a learning professional with over 25 years of experience in the development and facilitation of training programs in retail, hospitality, government, and higher education. Also during this time he was an adjunct faculty member at the University of Southern Maine, where he taught in the arts, humanities, and social science departments, focusing on social science research methodology. He is passionate about connecting academic theory and the practical application of organizational learning and leadership development.<\/td>\r\n<\/tr>\r\n\r\n\r\nKIM DAVIS, CPTM<\/h4>\r\nCourses:<\/b> Development and Delivery<\/a><\/span>\r\n\r\nKim has over 25 years of experience in the field of continuing education for health care professionals in both corporate and nonprofit environments as an instructor, manager and assistant director of training. As a member of various cross-divisional and global workgroups and committees throughout her career, she has had the opportunity to interact with multiple business units, members, and volunteers to develop and deliver training in support of business goals. In addition to her current responsibilities of implementing faculty development strategies for surgeons, Kim is co-lead of the Career Growth Workgroup at the American College of Surgeons.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nJOE MAKSTON, CPTM<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nJoe has over 25 years of hands-on experience building, scaling, and growing teams in the bank operations and fin-tech world. At Early Warning Services, the company behind Zelle, he launched programs for learning, leadership development and employee experience. Joe's all about giving leaders the practical skills they need to make a real impact on their teams and get great results. Now, as the founder of Ryppl Effect Consulting, Joe is focused on helping small businesses and nonprofits build strong leadership. Joe is passionate about making a positive, lasting difference by equipping leaders with the tools they need to lead effectively and inspire their teams.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>","full_width":false,"content_band":null,"tice_sponsors":"","custom_dfp_keywords":"","include_sidebar_menu":true,"sidebar_menu_label":"Menu","sidebar_content":"
\r\nROD KEFFER, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a><\/span>\r\n\r\nRod has over 10 years of experience in the training and development field. He brings a unique blend of technical training program development and management experience, as well as over five years of experience managing the training department of a major international steel firm. In his former role as a senior manager of supervisory development, he specialized in designing and facilitating custom, in-house leadership programs aimed at improving the performance and relationship building capability of managers. He has extensive design, facilitation and coaching experience.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nDR. KRISTAL WALKER, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a>, Leading Leadership Development<\/a>, Training Needs Assessment<\/a><\/span>\r\n\r\nDr. Kristal Walker, CPTM, has worked in the learning, leadership, and organizational development space for over 15 years helping clients engage people, apply processes, and implement technology to improve human and organizational performance. She currently serves as the senior vice president of human resources at Sweetwater Sound. She is also a Training Industry Courses instructor, where she teaches the CPTM designation, as well as other courses. When she's not working, she enjoys a great laugh and creating memories with her family and friends.\r\n\r\n <\/td>\r\n<\/tr>\r\n\r\n\r\nDR. CAROL GRAVEL, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a>, Managing Learning Technologies<\/a><\/span>\r\n\r\nCarol\u2019s diverse career includes corporate, collegiate and consulting roles in talent development. She has worked with Fortune 500 companies where she defined innovative approaches to talent deployment. As an associate professor, Carol architected, developed, managed and taught several online degree programs, and her consulting has focused on helping organizations navigate the changing needs of today\u2019s workforce through strategic planning, metrics\/analytics and innovative solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nANN STOTT, CPTM<\/h4>\r\nCourses:<\/b> Senior Leaders Program<\/a>, Certified Professional in Training Management (CPTM\u2122)<\/a>, Leading Leadership Development<\/a><\/span>\r\n\r\nAnn brings over 25 years of extensive experience in learning and development (L&D). With a unique background that spans both the corporate-side as a chief learning officer and the supply-side, as vice president of strategic account sales, Ann has in-depth insight into what makes learning teams successful. She excels at aligning learning with stakeholder needs, focusing on metrics that matter and ensuring alignment with organizational goals. Ann has built centralized centers of excellence and has hands-on experience in every role within learning, from facilitator to instructional designer to training manager. Currently, Ann serves as a leadership coach for learning professionals, helping them build teams that drive lasting impact.<\/td>\r\n<\/tr>\r\n\r\n\r\nDR. PAUL LEONE<\/h4>\r\nCourses:<\/b> Measuring the Impact of L&D<\/a><\/span>\r\n\r\nPaul is an industrial-organizational psychologist with over 16 years of experience conducting return on investment (ROI) case studies and evaluating the impact of employee training initiatives for top Fortune 100 companies such as American Express, Verizon and Nissan. His impact studies have been published worldwide and presented at international conferences. He is the founder of MeasureUp Consulting, where he helps training organizations around the world define the true value they bring to their company\u2019s bottom line. His ground-breaking book, \u201cMeasuring and Maximizing Training Impact: Bridging the Gap between Training and Business Results\u201d was published by Macmillan in 2014.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nVince Eugenio, ICF PCC<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Strategic Planning<\/a><\/span>\r\n\r\nDr. Vince Eugenio has worked in corporate learning and development for\u202f37 years holding director, vice president, senior vice president and chief learning officer roles in companies like AT&T, Bank of America, Iron Mountain, Harborfreight Tools and the Weather Channel.\u202fHe has extensive experience in leading the L&D function inclusive of onboarding, leadership development, strategic planning, succession planning, technology and program evaluation. Vince has recently retired from corporate America and is now entering his Act II, focusing on coaching L&D professionals and other leaders. He is the author of Training Industry\u2019s Strategic Planning course, which is strongly\u202finfluenced by the\u202fwork\u202fhe has done over the years either leading the L&D function or holding senior roles.<\/td>\r\n<\/tr>\r\n\r\n\r\nCHRISTOPHER HANES, M.Ed., PCC, BCC<\/h4>\r\nCourses:<\/b> AI Essentials for Training Managers<\/a>, AI Adoption and Workforce Readiness<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nChris Hanes holds a master\u2019s degree in education with a focus on adult learning and training and development and brings more than 20 years of experience in training, learning strategy and leadership development across corporate, government and nonprofit sectors. He has held senior roles with global learning providers including Skillsoft and Global Knowledge, where he led design and delivery teams, managed multimillion-dollar content portfolios and oversaw customer, learner and employee experience initiatives. A certified executive coach, master facilitator and project manager, Chris partners with organizations to deliver results-oriented learning through instructional systems design, interactive training and practical coaching solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nCHRISTOPHER MASSARO, CPTM<\/h4>\r\nCourses:<\/b> Learning Analytics<\/a><\/span>\r\n\r\nChristopher Diez Massaro is a learning professional with over 25 years of experience in the development and facilitation of training programs in retail, hospitality, government, and higher education. Also during this time he was an adjunct faculty member at the University of Southern Maine, where he taught in the arts, humanities, and social science departments, focusing on social science research methodology. He is passionate about connecting academic theory and the practical application of organizational learning and leadership development.<\/td>\r\n<\/tr>\r\n\r\n\r\nKIM DAVIS, CPTM<\/h4>\r\nCourses:<\/b> Development and Delivery<\/a><\/span>\r\n\r\nKim has over 25 years of experience in the field of continuing education for health care professionals in both corporate and nonprofit environments as an instructor, manager and assistant director of training. As a member of various cross-divisional and global workgroups and committees throughout her career, she has had the opportunity to interact with multiple business units, members, and volunteers to develop and deliver training in support of business goals. In addition to her current responsibilities of implementing faculty development strategies for surgeons, Kim is co-lead of the Career Growth Workgroup at the American College of Surgeons.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nJOE MAKSTON, CPTM<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nJoe has over 25 years of hands-on experience building, scaling, and growing teams in the bank operations and fin-tech world. At Early Warning Services, the company behind Zelle, he launched programs for learning, leadership development and employee experience. Joe's all about giving leaders the practical skills they need to make a real impact on their teams and get great results. Now, as the founder of Ryppl Effect Consulting, Joe is focused on helping small businesses and nonprofits build strong leadership. Joe is passionate about making a positive, lasting difference by equipping leaders with the tools they need to lead effectively and inspire their teams.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>","full_width":false,"content_band":null,"tice_sponsors":"","custom_dfp_keywords":"","include_sidebar_menu":true,"sidebar_menu_label":"Menu","sidebar_content":"
\r\nDR. KRISTAL WALKER, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a>, Leading Leadership Development<\/a>, Training Needs Assessment<\/a><\/span>\r\n\r\nDr. Kristal Walker, CPTM, has worked in the learning, leadership, and organizational development space for over 15 years helping clients engage people, apply processes, and implement technology to improve human and organizational performance. She currently serves as the senior vice president of human resources at Sweetwater Sound. She is also a Training Industry Courses instructor, where she teaches the CPTM designation, as well as other courses. When she's not working, she enjoys a great laugh and creating memories with her family and friends.\r\n\r\n <\/td>\r\n<\/tr>\r\n\r\n\r\nDR. CAROL GRAVEL, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a>, Managing Learning Technologies<\/a><\/span>\r\n\r\nCarol\u2019s diverse career includes corporate, collegiate and consulting roles in talent development. She has worked with Fortune 500 companies where she defined innovative approaches to talent deployment. As an associate professor, Carol architected, developed, managed and taught several online degree programs, and her consulting has focused on helping organizations navigate the changing needs of today\u2019s workforce through strategic planning, metrics\/analytics and innovative solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nANN STOTT, CPTM<\/h4>\r\nCourses:<\/b> Senior Leaders Program<\/a>, Certified Professional in Training Management (CPTM\u2122)<\/a>, Leading Leadership Development<\/a><\/span>\r\n\r\nAnn brings over 25 years of extensive experience in learning and development (L&D). With a unique background that spans both the corporate-side as a chief learning officer and the supply-side, as vice president of strategic account sales, Ann has in-depth insight into what makes learning teams successful. She excels at aligning learning with stakeholder needs, focusing on metrics that matter and ensuring alignment with organizational goals. Ann has built centralized centers of excellence and has hands-on experience in every role within learning, from facilitator to instructional designer to training manager. Currently, Ann serves as a leadership coach for learning professionals, helping them build teams that drive lasting impact.<\/td>\r\n<\/tr>\r\n\r\n\r\nDR. PAUL LEONE<\/h4>\r\nCourses:<\/b> Measuring the Impact of L&D<\/a><\/span>\r\n\r\nPaul is an industrial-organizational psychologist with over 16 years of experience conducting return on investment (ROI) case studies and evaluating the impact of employee training initiatives for top Fortune 100 companies such as American Express, Verizon and Nissan. His impact studies have been published worldwide and presented at international conferences. He is the founder of MeasureUp Consulting, where he helps training organizations around the world define the true value they bring to their company\u2019s bottom line. His ground-breaking book, \u201cMeasuring and Maximizing Training Impact: Bridging the Gap between Training and Business Results\u201d was published by Macmillan in 2014.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nVince Eugenio, ICF PCC<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Strategic Planning<\/a><\/span>\r\n\r\nDr. Vince Eugenio has worked in corporate learning and development for\u202f37 years holding director, vice president, senior vice president and chief learning officer roles in companies like AT&T, Bank of America, Iron Mountain, Harborfreight Tools and the Weather Channel.\u202fHe has extensive experience in leading the L&D function inclusive of onboarding, leadership development, strategic planning, succession planning, technology and program evaluation. Vince has recently retired from corporate America and is now entering his Act II, focusing on coaching L&D professionals and other leaders. He is the author of Training Industry\u2019s Strategic Planning course, which is strongly\u202finfluenced by the\u202fwork\u202fhe has done over the years either leading the L&D function or holding senior roles.<\/td>\r\n<\/tr>\r\n\r\n\r\nCHRISTOPHER HANES, M.Ed., PCC, BCC<\/h4>\r\nCourses:<\/b> AI Essentials for Training Managers<\/a>, AI Adoption and Workforce Readiness<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nChris Hanes holds a master\u2019s degree in education with a focus on adult learning and training and development and brings more than 20 years of experience in training, learning strategy and leadership development across corporate, government and nonprofit sectors. He has held senior roles with global learning providers including Skillsoft and Global Knowledge, where he led design and delivery teams, managed multimillion-dollar content portfolios and oversaw customer, learner and employee experience initiatives. A certified executive coach, master facilitator and project manager, Chris partners with organizations to deliver results-oriented learning through instructional systems design, interactive training and practical coaching solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nCHRISTOPHER MASSARO, CPTM<\/h4>\r\nCourses:<\/b> Learning Analytics<\/a><\/span>\r\n\r\nChristopher Diez Massaro is a learning professional with over 25 years of experience in the development and facilitation of training programs in retail, hospitality, government, and higher education. Also during this time he was an adjunct faculty member at the University of Southern Maine, where he taught in the arts, humanities, and social science departments, focusing on social science research methodology. He is passionate about connecting academic theory and the practical application of organizational learning and leadership development.<\/td>\r\n<\/tr>\r\n\r\n\r\nKIM DAVIS, CPTM<\/h4>\r\nCourses:<\/b> Development and Delivery<\/a><\/span>\r\n\r\nKim has over 25 years of experience in the field of continuing education for health care professionals in both corporate and nonprofit environments as an instructor, manager and assistant director of training. As a member of various cross-divisional and global workgroups and committees throughout her career, she has had the opportunity to interact with multiple business units, members, and volunteers to develop and deliver training in support of business goals. In addition to her current responsibilities of implementing faculty development strategies for surgeons, Kim is co-lead of the Career Growth Workgroup at the American College of Surgeons.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nJOE MAKSTON, CPTM<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nJoe has over 25 years of hands-on experience building, scaling, and growing teams in the bank operations and fin-tech world. At Early Warning Services, the company behind Zelle, he launched programs for learning, leadership development and employee experience. Joe's all about giving leaders the practical skills they need to make a real impact on their teams and get great results. Now, as the founder of Ryppl Effect Consulting, Joe is focused on helping small businesses and nonprofits build strong leadership. Joe is passionate about making a positive, lasting difference by equipping leaders with the tools they need to lead effectively and inspire their teams.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>","full_width":false,"content_band":null,"tice_sponsors":"","custom_dfp_keywords":"","include_sidebar_menu":true,"sidebar_menu_label":"Menu","sidebar_content":"
\r\nDR. CAROL GRAVEL, CPTM<\/h4>\r\nCourses:<\/b> Certified Professional in Training Management (CPTM\u2122)<\/a>, Managing Learning Technologies<\/a><\/span>\r\n\r\nCarol\u2019s diverse career includes corporate, collegiate and consulting roles in talent development. She has worked with Fortune 500 companies where she defined innovative approaches to talent deployment. As an associate professor, Carol architected, developed, managed and taught several online degree programs, and her consulting has focused on helping organizations navigate the changing needs of today\u2019s workforce through strategic planning, metrics\/analytics and innovative solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nANN STOTT, CPTM<\/h4>\r\nCourses:<\/b> Senior Leaders Program<\/a>, Certified Professional in Training Management (CPTM\u2122)<\/a>, Leading Leadership Development<\/a><\/span>\r\n\r\nAnn brings over 25 years of extensive experience in learning and development (L&D). With a unique background that spans both the corporate-side as a chief learning officer and the supply-side, as vice president of strategic account sales, Ann has in-depth insight into what makes learning teams successful. She excels at aligning learning with stakeholder needs, focusing on metrics that matter and ensuring alignment with organizational goals. Ann has built centralized centers of excellence and has hands-on experience in every role within learning, from facilitator to instructional designer to training manager. Currently, Ann serves as a leadership coach for learning professionals, helping them build teams that drive lasting impact.<\/td>\r\n<\/tr>\r\n\r\n\r\nDR. PAUL LEONE<\/h4>\r\nCourses:<\/b> Measuring the Impact of L&D<\/a><\/span>\r\n\r\nPaul is an industrial-organizational psychologist with over 16 years of experience conducting return on investment (ROI) case studies and evaluating the impact of employee training initiatives for top Fortune 100 companies such as American Express, Verizon and Nissan. His impact studies have been published worldwide and presented at international conferences. He is the founder of MeasureUp Consulting, where he helps training organizations around the world define the true value they bring to their company\u2019s bottom line. His ground-breaking book, \u201cMeasuring and Maximizing Training Impact: Bridging the Gap between Training and Business Results\u201d was published by Macmillan in 2014.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nVince Eugenio, ICF PCC<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Strategic Planning<\/a><\/span>\r\n\r\nDr. Vince Eugenio has worked in corporate learning and development for\u202f37 years holding director, vice president, senior vice president and chief learning officer roles in companies like AT&T, Bank of America, Iron Mountain, Harborfreight Tools and the Weather Channel.\u202fHe has extensive experience in leading the L&D function inclusive of onboarding, leadership development, strategic planning, succession planning, technology and program evaluation. Vince has recently retired from corporate America and is now entering his Act II, focusing on coaching L&D professionals and other leaders. He is the author of Training Industry\u2019s Strategic Planning course, which is strongly\u202finfluenced by the\u202fwork\u202fhe has done over the years either leading the L&D function or holding senior roles.<\/td>\r\n<\/tr>\r\n\r\n\r\nCHRISTOPHER HANES, M.Ed., PCC, BCC<\/h4>\r\nCourses:<\/b> AI Essentials for Training Managers<\/a>, AI Adoption and Workforce Readiness<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nChris Hanes holds a master\u2019s degree in education with a focus on adult learning and training and development and brings more than 20 years of experience in training, learning strategy and leadership development across corporate, government and nonprofit sectors. He has held senior roles with global learning providers including Skillsoft and Global Knowledge, where he led design and delivery teams, managed multimillion-dollar content portfolios and oversaw customer, learner and employee experience initiatives. A certified executive coach, master facilitator and project manager, Chris partners with organizations to deliver results-oriented learning through instructional systems design, interactive training and practical coaching solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nCHRISTOPHER MASSARO, CPTM<\/h4>\r\nCourses:<\/b> Learning Analytics<\/a><\/span>\r\n\r\nChristopher Diez Massaro is a learning professional with over 25 years of experience in the development and facilitation of training programs in retail, hospitality, government, and higher education. Also during this time he was an adjunct faculty member at the University of Southern Maine, where he taught in the arts, humanities, and social science departments, focusing on social science research methodology. He is passionate about connecting academic theory and the practical application of organizational learning and leadership development.<\/td>\r\n<\/tr>\r\n\r\n\r\nKIM DAVIS, CPTM<\/h4>\r\nCourses:<\/b> Development and Delivery<\/a><\/span>\r\n\r\nKim has over 25 years of experience in the field of continuing education for health care professionals in both corporate and nonprofit environments as an instructor, manager and assistant director of training. As a member of various cross-divisional and global workgroups and committees throughout her career, she has had the opportunity to interact with multiple business units, members, and volunteers to develop and deliver training in support of business goals. In addition to her current responsibilities of implementing faculty development strategies for surgeons, Kim is co-lead of the Career Growth Workgroup at the American College of Surgeons.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nJOE MAKSTON, CPTM<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nJoe has over 25 years of hands-on experience building, scaling, and growing teams in the bank operations and fin-tech world. At Early Warning Services, the company behind Zelle, he launched programs for learning, leadership development and employee experience. Joe's all about giving leaders the practical skills they need to make a real impact on their teams and get great results. Now, as the founder of Ryppl Effect Consulting, Joe is focused on helping small businesses and nonprofits build strong leadership. Joe is passionate about making a positive, lasting difference by equipping leaders with the tools they need to lead effectively and inspire their teams.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>","full_width":false,"content_band":null,"tice_sponsors":"","custom_dfp_keywords":"","include_sidebar_menu":true,"sidebar_menu_label":"Menu","sidebar_content":"
\r\nANN STOTT, CPTM<\/h4>\r\nCourses:<\/b> Senior Leaders Program<\/a>, Certified Professional in Training Management (CPTM\u2122)<\/a>, Leading Leadership Development<\/a><\/span>\r\n\r\nAnn brings over 25 years of extensive experience in learning and development (L&D). With a unique background that spans both the corporate-side as a chief learning officer and the supply-side, as vice president of strategic account sales, Ann has in-depth insight into what makes learning teams successful. She excels at aligning learning with stakeholder needs, focusing on metrics that matter and ensuring alignment with organizational goals. Ann has built centralized centers of excellence and has hands-on experience in every role within learning, from facilitator to instructional designer to training manager. Currently, Ann serves as a leadership coach for learning professionals, helping them build teams that drive lasting impact.<\/td>\r\n<\/tr>\r\n\r\n\r\nDR. PAUL LEONE<\/h4>\r\nCourses:<\/b> Measuring the Impact of L&D<\/a><\/span>\r\n\r\nPaul is an industrial-organizational psychologist with over 16 years of experience conducting return on investment (ROI) case studies and evaluating the impact of employee training initiatives for top Fortune 100 companies such as American Express, Verizon and Nissan. His impact studies have been published worldwide and presented at international conferences. He is the founder of MeasureUp Consulting, where he helps training organizations around the world define the true value they bring to their company\u2019s bottom line. His ground-breaking book, \u201cMeasuring and Maximizing Training Impact: Bridging the Gap between Training and Business Results\u201d was published by Macmillan in 2014.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nVince Eugenio, ICF PCC<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Strategic Planning<\/a><\/span>\r\n\r\nDr. Vince Eugenio has worked in corporate learning and development for\u202f37 years holding director, vice president, senior vice president and chief learning officer roles in companies like AT&T, Bank of America, Iron Mountain, Harborfreight Tools and the Weather Channel.\u202fHe has extensive experience in leading the L&D function inclusive of onboarding, leadership development, strategic planning, succession planning, technology and program evaluation. Vince has recently retired from corporate America and is now entering his Act II, focusing on coaching L&D professionals and other leaders. He is the author of Training Industry\u2019s Strategic Planning course, which is strongly\u202finfluenced by the\u202fwork\u202fhe has done over the years either leading the L&D function or holding senior roles.<\/td>\r\n<\/tr>\r\n\r\n\r\nCHRISTOPHER HANES, M.Ed., PCC, BCC<\/h4>\r\nCourses:<\/b> AI Essentials for Training Managers<\/a>, AI Adoption and Workforce Readiness<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nChris Hanes holds a master\u2019s degree in education with a focus on adult learning and training and development and brings more than 20 years of experience in training, learning strategy and leadership development across corporate, government and nonprofit sectors. He has held senior roles with global learning providers including Skillsoft and Global Knowledge, where he led design and delivery teams, managed multimillion-dollar content portfolios and oversaw customer, learner and employee experience initiatives. A certified executive coach, master facilitator and project manager, Chris partners with organizations to deliver results-oriented learning through instructional systems design, interactive training and practical coaching solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nCHRISTOPHER MASSARO, CPTM<\/h4>\r\nCourses:<\/b> Learning Analytics<\/a><\/span>\r\n\r\nChristopher Diez Massaro is a learning professional with over 25 years of experience in the development and facilitation of training programs in retail, hospitality, government, and higher education. Also during this time he was an adjunct faculty member at the University of Southern Maine, where he taught in the arts, humanities, and social science departments, focusing on social science research methodology. He is passionate about connecting academic theory and the practical application of organizational learning and leadership development.<\/td>\r\n<\/tr>\r\n\r\n\r\nKIM DAVIS, CPTM<\/h4>\r\nCourses:<\/b> Development and Delivery<\/a><\/span>\r\n\r\nKim has over 25 years of experience in the field of continuing education for health care professionals in both corporate and nonprofit environments as an instructor, manager and assistant director of training. As a member of various cross-divisional and global workgroups and committees throughout her career, she has had the opportunity to interact with multiple business units, members, and volunteers to develop and deliver training in support of business goals. In addition to her current responsibilities of implementing faculty development strategies for surgeons, Kim is co-lead of the Career Growth Workgroup at the American College of Surgeons.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nJOE MAKSTON, CPTM<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nJoe has over 25 years of hands-on experience building, scaling, and growing teams in the bank operations and fin-tech world. At Early Warning Services, the company behind Zelle, he launched programs for learning, leadership development and employee experience. Joe's all about giving leaders the practical skills they need to make a real impact on their teams and get great results. Now, as the founder of Ryppl Effect Consulting, Joe is focused on helping small businesses and nonprofits build strong leadership. Joe is passionate about making a positive, lasting difference by equipping leaders with the tools they need to lead effectively and inspire their teams.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>","full_width":false,"content_band":null,"tice_sponsors":"","custom_dfp_keywords":"","include_sidebar_menu":true,"sidebar_menu_label":"Menu","sidebar_content":"
\r\nDR. PAUL LEONE<\/h4>\r\nCourses:<\/b> Measuring the Impact of L&D<\/a><\/span>\r\n\r\nPaul is an industrial-organizational psychologist with over 16 years of experience conducting return on investment (ROI) case studies and evaluating the impact of employee training initiatives for top Fortune 100 companies such as American Express, Verizon and Nissan. His impact studies have been published worldwide and presented at international conferences. He is the founder of MeasureUp Consulting, where he helps training organizations around the world define the true value they bring to their company\u2019s bottom line. His ground-breaking book, \u201cMeasuring and Maximizing Training Impact: Bridging the Gap between Training and Business Results\u201d was published by Macmillan in 2014.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nVince Eugenio, ICF PCC<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Strategic Planning<\/a><\/span>\r\n\r\nDr. Vince Eugenio has worked in corporate learning and development for\u202f37 years holding director, vice president, senior vice president and chief learning officer roles in companies like AT&T, Bank of America, Iron Mountain, Harborfreight Tools and the Weather Channel.\u202fHe has extensive experience in leading the L&D function inclusive of onboarding, leadership development, strategic planning, succession planning, technology and program evaluation. Vince has recently retired from corporate America and is now entering his Act II, focusing on coaching L&D professionals and other leaders. He is the author of Training Industry\u2019s Strategic Planning course, which is strongly\u202finfluenced by the\u202fwork\u202fhe has done over the years either leading the L&D function or holding senior roles.<\/td>\r\n<\/tr>\r\n\r\n\r\nCHRISTOPHER HANES, M.Ed., PCC, BCC<\/h4>\r\nCourses:<\/b> AI Essentials for Training Managers<\/a>, AI Adoption and Workforce Readiness<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nChris Hanes holds a master\u2019s degree in education with a focus on adult learning and training and development and brings more than 20 years of experience in training, learning strategy and leadership development across corporate, government and nonprofit sectors. He has held senior roles with global learning providers including Skillsoft and Global Knowledge, where he led design and delivery teams, managed multimillion-dollar content portfolios and oversaw customer, learner and employee experience initiatives. A certified executive coach, master facilitator and project manager, Chris partners with organizations to deliver results-oriented learning through instructional systems design, interactive training and practical coaching solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nCHRISTOPHER MASSARO, CPTM<\/h4>\r\nCourses:<\/b> Learning Analytics<\/a><\/span>\r\n\r\nChristopher Diez Massaro is a learning professional with over 25 years of experience in the development and facilitation of training programs in retail, hospitality, government, and higher education. Also during this time he was an adjunct faculty member at the University of Southern Maine, where he taught in the arts, humanities, and social science departments, focusing on social science research methodology. He is passionate about connecting academic theory and the practical application of organizational learning and leadership development.<\/td>\r\n<\/tr>\r\n\r\n\r\nKIM DAVIS, CPTM<\/h4>\r\nCourses:<\/b> Development and Delivery<\/a><\/span>\r\n\r\nKim has over 25 years of experience in the field of continuing education for health care professionals in both corporate and nonprofit environments as an instructor, manager and assistant director of training. As a member of various cross-divisional and global workgroups and committees throughout her career, she has had the opportunity to interact with multiple business units, members, and volunteers to develop and deliver training in support of business goals. In addition to her current responsibilities of implementing faculty development strategies for surgeons, Kim is co-lead of the Career Growth Workgroup at the American College of Surgeons.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nJOE MAKSTON, CPTM<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nJoe has over 25 years of hands-on experience building, scaling, and growing teams in the bank operations and fin-tech world. At Early Warning Services, the company behind Zelle, he launched programs for learning, leadership development and employee experience. Joe's all about giving leaders the practical skills they need to make a real impact on their teams and get great results. Now, as the founder of Ryppl Effect Consulting, Joe is focused on helping small businesses and nonprofits build strong leadership. Joe is passionate about making a positive, lasting difference by equipping leaders with the tools they need to lead effectively and inspire their teams.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>","full_width":false,"content_band":null,"tice_sponsors":"","custom_dfp_keywords":"","include_sidebar_menu":true,"sidebar_menu_label":"Menu","sidebar_content":"
\r\nVince Eugenio, ICF PCC<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Strategic Planning<\/a><\/span>\r\n\r\nDr. Vince Eugenio has worked in corporate learning and development for\u202f37 years holding director, vice president, senior vice president and chief learning officer roles in companies like AT&T, Bank of America, Iron Mountain, Harborfreight Tools and the Weather Channel.\u202fHe has extensive experience in leading the L&D function inclusive of onboarding, leadership development, strategic planning, succession planning, technology and program evaluation. Vince has recently retired from corporate America and is now entering his Act II, focusing on coaching L&D professionals and other leaders. He is the author of Training Industry\u2019s Strategic Planning course, which is strongly\u202finfluenced by the\u202fwork\u202fhe has done over the years either leading the L&D function or holding senior roles.<\/td>\r\n<\/tr>\r\n\r\n\r\nCHRISTOPHER HANES, M.Ed., PCC, BCC<\/h4>\r\nCourses:<\/b> AI Essentials for Training Managers<\/a>, AI Adoption and Workforce Readiness<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nChris Hanes holds a master\u2019s degree in education with a focus on adult learning and training and development and brings more than 20 years of experience in training, learning strategy and leadership development across corporate, government and nonprofit sectors. He has held senior roles with global learning providers including Skillsoft and Global Knowledge, where he led design and delivery teams, managed multimillion-dollar content portfolios and oversaw customer, learner and employee experience initiatives. A certified executive coach, master facilitator and project manager, Chris partners with organizations to deliver results-oriented learning through instructional systems design, interactive training and practical coaching solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nCHRISTOPHER MASSARO, CPTM<\/h4>\r\nCourses:<\/b> Learning Analytics<\/a><\/span>\r\n\r\nChristopher Diez Massaro is a learning professional with over 25 years of experience in the development and facilitation of training programs in retail, hospitality, government, and higher education. Also during this time he was an adjunct faculty member at the University of Southern Maine, where he taught in the arts, humanities, and social science departments, focusing on social science research methodology. He is passionate about connecting academic theory and the practical application of organizational learning and leadership development.<\/td>\r\n<\/tr>\r\n\r\n\r\nKIM DAVIS, CPTM<\/h4>\r\nCourses:<\/b> Development and Delivery<\/a><\/span>\r\n\r\nKim has over 25 years of experience in the field of continuing education for health care professionals in both corporate and nonprofit environments as an instructor, manager and assistant director of training. As a member of various cross-divisional and global workgroups and committees throughout her career, she has had the opportunity to interact with multiple business units, members, and volunteers to develop and deliver training in support of business goals. In addition to her current responsibilities of implementing faculty development strategies for surgeons, Kim is co-lead of the Career Growth Workgroup at the American College of Surgeons.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nJOE MAKSTON, CPTM<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nJoe has over 25 years of hands-on experience building, scaling, and growing teams in the bank operations and fin-tech world. At Early Warning Services, the company behind Zelle, he launched programs for learning, leadership development and employee experience. Joe's all about giving leaders the practical skills they need to make a real impact on their teams and get great results. Now, as the founder of Ryppl Effect Consulting, Joe is focused on helping small businesses and nonprofits build strong leadership. Joe is passionate about making a positive, lasting difference by equipping leaders with the tools they need to lead effectively and inspire their teams.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>","full_width":false,"content_band":null,"tice_sponsors":"","custom_dfp_keywords":"","include_sidebar_menu":true,"sidebar_menu_label":"Menu","sidebar_content":"
\r\nCHRISTOPHER HANES, M.Ed., PCC, BCC<\/h4>\r\nCourses:<\/b> AI Essentials for Training Managers<\/a>, AI Adoption and Workforce Readiness<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nChris Hanes holds a master\u2019s degree in education with a focus on adult learning and training and development and brings more than 20 years of experience in training, learning strategy and leadership development across corporate, government and nonprofit sectors. He has held senior roles with global learning providers including Skillsoft and Global Knowledge, where he led design and delivery teams, managed multimillion-dollar content portfolios and oversaw customer, learner and employee experience initiatives. A certified executive coach, master facilitator and project manager, Chris partners with organizations to deliver results-oriented learning through instructional systems design, interactive training and practical coaching solutions.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nCHRISTOPHER MASSARO, CPTM<\/h4>\r\nCourses:<\/b> Learning Analytics<\/a><\/span>\r\n\r\nChristopher Diez Massaro is a learning professional with over 25 years of experience in the development and facilitation of training programs in retail, hospitality, government, and higher education. Also during this time he was an adjunct faculty member at the University of Southern Maine, where he taught in the arts, humanities, and social science departments, focusing on social science research methodology. He is passionate about connecting academic theory and the practical application of organizational learning and leadership development.<\/td>\r\n<\/tr>\r\n\r\n\r\nKIM DAVIS, CPTM<\/h4>\r\nCourses:<\/b> Development and Delivery<\/a><\/span>\r\n\r\nKim has over 25 years of experience in the field of continuing education for health care professionals in both corporate and nonprofit environments as an instructor, manager and assistant director of training. As a member of various cross-divisional and global workgroups and committees throughout her career, she has had the opportunity to interact with multiple business units, members, and volunteers to develop and deliver training in support of business goals. In addition to her current responsibilities of implementing faculty development strategies for surgeons, Kim is co-lead of the Career Growth Workgroup at the American College of Surgeons.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nJOE MAKSTON, CPTM<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nJoe has over 25 years of hands-on experience building, scaling, and growing teams in the bank operations and fin-tech world. At Early Warning Services, the company behind Zelle, he launched programs for learning, leadership development and employee experience. Joe's all about giving leaders the practical skills they need to make a real impact on their teams and get great results. Now, as the founder of Ryppl Effect Consulting, Joe is focused on helping small businesses and nonprofits build strong leadership. Joe is passionate about making a positive, lasting difference by equipping leaders with the tools they need to lead effectively and inspire their teams.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>","full_width":false,"content_band":null,"tice_sponsors":"","custom_dfp_keywords":"","include_sidebar_menu":true,"sidebar_menu_label":"Menu","sidebar_content":"
\r\nCHRISTOPHER MASSARO, CPTM<\/h4>\r\nCourses:<\/b> Learning Analytics<\/a><\/span>\r\n\r\nChristopher Diez Massaro is a learning professional with over 25 years of experience in the development and facilitation of training programs in retail, hospitality, government, and higher education. Also during this time he was an adjunct faculty member at the University of Southern Maine, where he taught in the arts, humanities, and social science departments, focusing on social science research methodology. He is passionate about connecting academic theory and the practical application of organizational learning and leadership development.<\/td>\r\n<\/tr>\r\n\r\n\r\nKIM DAVIS, CPTM<\/h4>\r\nCourses:<\/b> Development and Delivery<\/a><\/span>\r\n\r\nKim has over 25 years of experience in the field of continuing education for health care professionals in both corporate and nonprofit environments as an instructor, manager and assistant director of training. As a member of various cross-divisional and global workgroups and committees throughout her career, she has had the opportunity to interact with multiple business units, members, and volunteers to develop and deliver training in support of business goals. In addition to her current responsibilities of implementing faculty development strategies for surgeons, Kim is co-lead of the Career Growth Workgroup at the American College of Surgeons.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nJOE MAKSTON, CPTM<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nJoe has over 25 years of hands-on experience building, scaling, and growing teams in the bank operations and fin-tech world. At Early Warning Services, the company behind Zelle, he launched programs for learning, leadership development and employee experience. Joe's all about giving leaders the practical skills they need to make a real impact on their teams and get great results. Now, as the founder of Ryppl Effect Consulting, Joe is focused on helping small businesses and nonprofits build strong leadership. Joe is passionate about making a positive, lasting difference by equipping leaders with the tools they need to lead effectively and inspire their teams.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>","full_width":false,"content_band":null,"tice_sponsors":"","custom_dfp_keywords":"","include_sidebar_menu":true,"sidebar_menu_label":"Menu","sidebar_content":"
\r\nKIM DAVIS, CPTM<\/h4>\r\nCourses:<\/b> Development and Delivery<\/a><\/span>\r\n\r\nKim has over 25 years of experience in the field of continuing education for health care professionals in both corporate and nonprofit environments as an instructor, manager and assistant director of training. As a member of various cross-divisional and global workgroups and committees throughout her career, she has had the opportunity to interact with multiple business units, members, and volunteers to develop and deliver training in support of business goals. In addition to her current responsibilities of implementing faculty development strategies for surgeons, Kim is co-lead of the Career Growth Workgroup at the American College of Surgeons.<\/td>\r\n\r\n<\/td>\r\n\r\n \r\nJOE MAKSTON, CPTM<\/h4>\r\nCourses:<\/b> Competency Modeling<\/a>, Measuring the Impact of L&D<\/a><\/span>\r\n\r\nJoe has over 25 years of hands-on experience building, scaling, and growing teams in the bank operations and fin-tech world. At Early Warning Services, the company behind Zelle, he launched programs for learning, leadership development and employee experience. Joe's all about giving leaders the practical skills they need to make a real impact on their teams and get great results. Now, as the founder of Ryppl Effect Consulting, Joe is focused on helping small businesses and nonprofits build strong leadership. Joe is passionate about making a positive, lasting difference by equipping leaders with the tools they need to lead effectively and inspire their teams.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>","full_width":false,"content_band":null,"tice_sponsors":"","custom_dfp_keywords":"","include_sidebar_menu":true,"sidebar_menu_label":"Menu","sidebar_content":"
\r\n