{"id":1462,"date":"2017-01-01T10:00:00","date_gmt":"2017-01-01T10:00:00","guid":{"rendered":"https:\/\/stagingweb.trainingindustry.com\/glossary\/master-services-agreement-msa\/"},"modified":"2023-02-27T15:37:20","modified_gmt":"2023-02-27T20:37:20","slug":"master-services-agreement-msa","status":"publish","type":"glossary","link":"https:\/\/trainingindustry.com\/glossary\/master-services-agreement-msa\/","title":{"rendered":"Master Services Agreement (MSA)"},"template":"","class_list":["post-1462","glossary","type-glossary","status-publish","hentry"],"acf":{"main_content":"A <strong>master services agreement (MSA)<\/strong> is a contract that details the responsibilities and obligations of two parties to each other. This comprehensive contract generally includes detailed rates, services and terms for each functional area of the partnership. Subordinate agreements to MSAs are <a href=\"https:\/\/trainingindustry.com\/glossary\/service-level-agreement-sla\/\" target=\"_blank\" rel=\"noopener\">service level agreements<\/a>, purchasing agreements, purchase orders and <a href=\"https:\/\/trainingindustry.com\/glossary\/statement-of-work-sow\/\" target=\"_blank\" rel=\"noopener\">statements of work<\/a>. The MSA is completed during the contracting stage of the <a href=\"https:\/\/trainingindustry.com\/wiki\/outsourcing\/outsourcing-models-training\/\" target=\"_blank\" rel=\"noopener\">Training Outsourcing Model<\/a>.\r\n<p style=\"margin-bottom: 4px;\">Related Content:<\/p>\r\n\r\n<ul>\r\n \t<li><a href=\"https:\/\/trainingindustry.com\/wiki\/learning-services-and-outsourcing\/seven-stages-training-outsourcing\/\" target=\"_blank\" rel=\"noopener\">The Seven Stages of Training Outsourcing<\/a><\/li>\r\n \t<li><a href=\"https:\/\/trainingindustry.com\/articles\/learning-services-and-outsourcing\/infographic-partnering-for-performance-best-practices-and-pro-tips\/\" target=\"_blank\" rel=\"noopener\">[Infographic] Partnering for Performance: Best Practices and Pro Tips<\/a><\/li>\r\n \t<li><a href=\"https:\/\/trainingindustry.com\/articles\/learning-services-and-outsourcing\/the-business-of-learning-episode-15-developing-a-request-for-proposals-for-training-outsourcing-engagements\/\" target=\"_blank\" rel=\"noopener\">The Business of Learning, Episode 15: Developing a Request for Proposals for Training Outsourcing Engagements<\/a><\/li>\r\n<\/ul>\r\n[hubspot type=\"form\" portal=\"47185625\" id=\"31abc617-027a-47ea-a085-16e2fd6a2d32\" version=\"v4\"]<script> $(document).ready(function() {iFrameResize({},'[data-form-id=\"31abc617-027a-47ea-a085-16e2fd6a2d32\"] iframe') }); <\/script>","custom_dfp_keywords":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.8 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Master Services Agreement (MSA) - Training Industry<\/title>\n<meta name=\"description\" content=\"A master services agreement (MSA) is a contract that details the responsibilities and obligations of two parties to each other.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trainingindustry.com\/glossary\/master-services-agreement-msa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Master Services Agreement (MSA)\" \/>\n<meta property=\"og:description\" content=\"A master services agreement (MSA) is a contract that details the responsibilities and obligations of two parties to each other.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/trainingindustry.com\/glossary\/master-services-agreement-msa\/\" \/>\n<meta property=\"og:site_name\" content=\"Training Industry\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TrainingIndustry\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-27T20:37:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/trainingindustry.com\/content\/uploads\/2017\/10\/ti-logo-stacked.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"400\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@TrainingIndustr\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/glossary\\\/master-services-agreement-msa\\\/\",\"url\":\"https:\\\/\\\/trainingindustry.com\\\/glossary\\\/master-services-agreement-msa\\\/\",\"name\":\"Master Services Agreement (MSA) - Training Industry\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/#website\"},\"datePublished\":\"2017-01-01T10:00:00+00:00\",\"dateModified\":\"2023-02-27T20:37:20+00:00\",\"description\":\"A master services agreement (MSA) is a contract that details the responsibilities and obligations of two parties to each other.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/glossary\\\/master-services-agreement-msa\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/trainingindustry.com\\\/glossary\\\/master-services-agreement-msa\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/glossary\\\/master-services-agreement-msa\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/trainingindustry.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Glossary\",\"item\":\"https:\\\/\\\/trainingindustry.com\\\/glossary\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Master Services Agreement (MSA)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/#website\",\"url\":\"https:\\\/\\\/trainingindustry.com\\\/\",\"name\":\"Training Industry\",\"description\":\"Articles, research and tools for the L&amp;D professional. 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