{"id":52030,"date":"2020-05-07T13:40:05","date_gmt":"2020-05-07T17:40:05","guid":{"rendered":"https:\/\/trainingindustry.com\/?page_id=52030"},"modified":"2025-03-26T09:06:43","modified_gmt":"2025-03-26T13:06:43","slug":"what-makes-a-great-training-organization","status":"publish","type":"page","link":"https:\/\/trainingindustry.com\/what-makes-a-great-training-organization\/","title":{"rendered":"What Makes a Great Training Organization?"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","sync_status":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","castos_file_data":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":""},"class_list":["post-52030","page","type-page","status-publish","hentry"],"acf":{"sponsored":false,"gated":false,"gated_content_type":"","file_attachment":null,"gated_content":"","form_instruction_header":"To access the full article, please fill out the form below:","pardot_html_embed":"","excerpt":"","main_content":"<span style=\"font-size: 1rem; letter-spacing: -0.016em;\"><img class=\"size-full wp-image-52037 alignleft\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/GTO_Email_560x350.png\" alt=\"\" width=\"560\" height=\"350\" \/><\/span>\r\n<h6 style=\"text-align: center;\"><em><span style=\"color: #0952a2; height: unset; line-height: unset; letter-spacing: -0.016em;\"><span style=\"color: #5f6368;\">Your <\/span><strong>guide <\/strong><span style=\"color: #5f6368;\">to transforming your training function into a <\/span><\/span><span style=\"height: unset; line-height: unset; letter-spacing: -0.016em; color: #772a83;\"><strong>high-performing, strategic department<\/strong> <\/span><span style=\"color: #0952a2; height: unset; line-height: unset; letter-spacing: -0.016em;\"><span style=\"color: #5f6368;\">that drives business results.\u00a0<\/span><\/span><\/em><\/h6>\r\n<h6><span style=\"font-size: 1 kfrem; letter-spacing: -0.016em;\"><a href=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/What-Makes-A-Training-Organization-Great_TOC.pdf\" target=\"_blank\" rel=\"noopener\">Table of Contents<\/a>\r\n<a href=\"https:\/\/trainingindustry.com\/what-makes-a-training-organization-great-preview-report\/\" target=\"_blank\" rel=\"noopener\">Download the Preview<\/a>\r\n58 pages | PRICE: $245\r\n<\/span><\/h6>\r\n&nbsp;\r\n\r\n<em><span style=\"font-size: 1rem; letter-spacing: -0.016em;\">Including two job aids to help you apply key insights<\/span><\/em>\r\n<div align=\"center\">\r\n<div id=\"product-component-1589207462985\"><\/div>\r\n<p style=\"padding-left: 280px;\"><script type=\"text\/javascript\">\r\n\/*<![CDATA[*\/ (function () { var scriptURL = 'https:\/\/sdks.shopifycdn.com\/buy-button\/latest\/buy-button-storefront.min.js'; if (window.ShopifyBuy) { if (window.ShopifyBuy.UI) { ShopifyBuyInit(); } else { loadScript(); } } else { loadScript(); } function loadScript() { var script = document.createElement('script'); script.async = true; script.src = scriptURL; (document.getElementsByTagName('head')[0] || document.getElementsByTagName('body')[0]).appendChild(script); script.onload = ShopifyBuyInit; } function ShopifyBuyInit() { var client = ShopifyBuy.buildClient({ domain: 'store.trainingindustry.com', storefrontAccessToken: 'e49e00ee0acd83bbc999b63e99845df6', }); ShopifyBuy.UI.onReady(client).then(function (ui) { ui.createComponent('product', { id: '4447830310995', node: document.getElementById('product-component-1589207462985'), moneyFormat: '%24%7B%7Bamount%7D%7D', options: { \"product\": { \"styles\": { \"product\": { \"@media (min-width: 601px)\": { \"max-width\": \"calc(25% - 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This report gives you the first-ever in-depth look at the factors that differentiate <span style=\"color: #772a83;\"><strong>high-performing training <span style=\"color: #772a83;\">functions<\/span><\/strong><\/span> and offers you actionable insights and recommendations to apply to improve your training and development organization\u2019s processes and performance.<\/p>\r\n\r\n<h3 style=\"text-align: left;\"><strong>Learning in 2025 and Beyond<\/strong><\/h3>\r\n<p style=\"text-align: left;\"><img class=\"size-full wp-image-52061 alignleft\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Strengthen-your-Impact-e1588875913642.png\" alt=\"\" width=\"227\" height=\"239\" \/>As the world (and the world of work) changes, learning and development (L&amp;D) departments like yours have an unprecedented potential to impact workplace learning through the continuous cultivation of increasingly diverse and adaptable skills within your workforce. Given your pivotal role in maintaining an ever-changing workforce, understanding the key factors impacting your training organization\u2019s functioning has never been more important. This report offers you an <strong><span style=\"color: #0952a2;\">approach to structuring your training department processes<\/span><span style=\"color: #0952a2;\"> and practice<\/span><span style=\"color: #0952a2;\">s<\/span><span style=\"color: #0952a2;\"> to create lasting business impact<\/span><\/strong>.<\/p>\r\n\r\n<h3 style=\"text-align: left;\"><strong>Defining \u201cGreat\u201d <\/strong><\/h3>\r\n<p style=\"text-align: left;\"><img class=\"size-full wp-image-52174 alignright\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Optimize-Training-Processes-1.png\" alt=\"\" width=\"500\" height=\"300\" \/>The <strong><span style=\"color: #772a83;\">highest-performing training organizations are process-oriented<\/span><\/strong>, focused on a holistic view of the training function and how its parts interact. They seek to deeply understand problems and have systems in place that allow them to investigate and identify solutions that work in combination to propel their businesses forward. This process-oriented approach <strong><span style=\"color: #0952a2;\">offers a critical competitive advantage<\/span><\/strong> to the business they support.<\/p>\r\n\r\n<h3 style=\"text-align: left;\"><strong>Helping You Move From Good to Great <\/strong><\/h3>\r\n<p style=\"text-align: left;\">By evaluating the input of thousands of training professionals, this L&amp;D report provides a number of insights that can help you shift your training organization from good to great, including trends in training organization functioning, as well as the <strong><span style=\"color: #772a83;\">key process capabilities that comprise great training and their associated best practices<\/span><\/strong>. The report allows you to benchmark against peer organizations and provides two job aids designed to help you apply the findings in your own company.<\/p>\r\n<p style=\"text-align: left;\">Specifically, this <strong><span style=\"color: #0952a2;\">guide to optimizing your training team's impact<\/span> <\/strong>centers around eight process capabilities that over a decade of research has consistently identified as the drivers of great training organization performance:<\/p>\r\n\r\n<center><img class=\"alignnone size-full wp-image-52176\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Strategic-Alignment-e1588962163262.png\" alt=\"\" width=\"200\" height=\"199\" \/><img class=\"alignnone size-full wp-image-52177\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Content-Development-e1588962181154.png\" alt=\"\" width=\"200\" height=\"199\" \/><img class=\"alignnone size-full wp-image-52178\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Delivery-e1588962194645.png\" alt=\"\" width=\"200\" height=\"199\" \/><img class=\"alignnone size-full wp-image-52179\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Diagnostics-e1588962208501.png\" alt=\"\" width=\"200\" height=\"199\" \/><\/center><center><img class=\"alignnone size-full wp-image-52182\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Reporting-and-Analytics-e1588968525563.png\" alt=\"\" width=\"200\" height=\"200\" \/><img class=\"alignnone size-full wp-image-52183\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Technology-Integration-e1588968516751.png\" alt=\"\" width=\"200\" height=\"200\" \/><img class=\"alignnone size-full wp-image-52180\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Portfolio-Management-e1588968497109.png\" alt=\"\" width=\"200\" height=\"200\" \/><img class=\"alignnone size-full wp-image-52181\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Administrative-Services-e1588968507810.png\" alt=\"\" width=\"200\" height=\"200\" \/><\/center>\r\n<div align=\"center\">\r\n<div id=\"product-component-1589207462985_1\"><\/div>\r\n<script type=\"text\/javascript\">\r\n\/*<![CDATA[*\/ (function () { var scriptURL = 'https:\/\/sdks.shopifycdn.com\/buy-button\/latest\/buy-button-storefront.min.js'; if (window.ShopifyBuy) { if (window.ShopifyBuy.UI) { ShopifyBuyInit(); } else { loadScript(); } } else { loadScript(); } function loadScript() { var script = document.createElement('script'); script.async = true; script.src = scriptURL; (document.getElementsByTagName('head')[0] || document.getElementsByTagName('body')[0]).appendChild(script); script.onload = ShopifyBuyInit; } function ShopifyBuyInit() { var client = ShopifyBuy.buildClient({ domain: 'store.trainingindustry.com', storefrontAccessToken: 'e49e00ee0acd83bbc999b63e99845df6', }); 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height=\"300\" \/><\/td>\r\n<td style=\"text-align: center;\" width=\"208\"><img class=\"alignnone size-full wp-image-52212\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/GTOReport_LandingPage_Infographic2_300x300.png\" alt=\"\" width=\"301\" height=\"300\" \/><\/td>\r\n<td style=\"text-align: center;\" width=\"208\"><img class=\"alignnone size-full wp-image-52213\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/GTOReport_LandingPage_Infographic3_300x300.png\" alt=\"\" width=\"301\" height=\"300\" \/><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td width=\"208\">\r\n<h6 style=\"text-align: center;\"><strong><a href=\"https:\/\/trainingindustry.com\/what-makes-a-training-organization-great-preview-report\/\" target=\"_blank\" rel=\"noopener\">REPORT PREVIEW<\/a><\/strong><\/h6>\r\n<p style=\"text-align: center;\">Gain more insights before you purchase.<\/p>\r\n<\/td>\r\n<td style=\"text-align: center;\" width=\"208\">\r\n<h6 style=\"text-align: center;\"><strong><a href=\"https:\/\/trainingindustry.com\/open-surveys\/\" target=\"_blank\" rel=\"noopener\">OPEN SURVEYS<\/a><\/strong><\/h6>\r\nParticipate in current industry surveys.<\/td>\r\n<td width=\"208\">\r\n<h6 style=\"text-align: center;\"><strong><a href=\"https:\/\/trainingindustry.com\/research\/\" target=\"_blank\" rel=\"noopener\">PUBLISHED REPORTS<\/a><\/strong><\/h6>\r\n<p style=\"text-align: center;\">View reports on trends and best practices.<\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p style=\"text-align: left;\">*This report offers a follow up to the well-reviewed book, <a href=\"https:\/\/trainingindustry.com\/what-makes-a-great-training-organization-book\/\" target=\"_blank\" rel=\"noopener\">\"What Makes a Great Training Organization?\"<\/a> by Doug Harward and Ken Taylor.<\/p>\r\n\r\n<h6 style=\"text-align: left;\">For more information on the process capabilities that make up a great training organization, don\u2019t miss these articles:<\/h6>\r\n&nbsp;\r\n<table cellspacing=\"0\" cellpadding=\"0\" align=\"left\">\r\n<tbody>\r\n<tr>\r\n<td width=\"204\">\r\n<p style=\"text-align: center;\"><img class=\"alignnone size-full wp-image-52176\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Strategic-Alignment-e1588962163262.png\" alt=\"\" width=\"200\" height=\"199\" \/><\/p>\r\n<\/td>\r\n<td style=\"text-align: left;\" width=\"420\"><strong><a href=\"https:\/\/trainingindustry.com\/articles\/strategy-alignment-and-planning\/strategic-alignment-the-foundation-of-a-great-training-organization\/\">Strategic Alignment: The Foundation of a Great Training Organization<\/a><\/strong>\r\n\r\nWithout strategic alignment, business functions would be chasing drastically different goals and objectives, resulting in little to no business impact. This article shares strategies for ensuring that your training programs are aligned to your organization\u2019s strategy and goals.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td width=\"204\">\r\n<p style=\"text-align: center;\"><img class=\"alignnone size-full wp-image-52177\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Content-Development-e1588962181154.png\" alt=\"\" width=\"200\" height=\"199\" \/><\/p>\r\n<\/td>\r\n<td style=\"text-align: left;\" width=\"420\"><strong><a href=\"https:\/\/trainingindustry.com\/articles\/content-development\/content-development-the-best-practices-of-great-training-organizations\/\">Content Development: The Best Practices of Great Training Organizations<\/a><\/strong>\r\n\r\nGreat training organizations understand that training content is integral to enhancing overall performance and achieving business objectives. This article shares insights into learning reinforcement, the selection of technologies and techniques, and how to listen to your learners to understand their needs.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td width=\"204\">\r\n<p style=\"text-align: center;\"><img class=\"alignnone size-full wp-image-52179\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Diagnostics-e1588962208501.png\" alt=\"\" width=\"200\" height=\"199\" \/><\/p>\r\n<\/td>\r\n<td style=\"text-align: left;\" width=\"420\"><strong><a href=\"https:\/\/trainingindustry.com\/articles\/measurement-and-analytics\/training-diagnostics-listening-identifying-problems-and-recommending-solutions\/\">Training Diagnostics in Great Training Organizations: Listening, Identifying Problems and Recommending Solutions<\/a><\/strong>\r\n\r\nThe role of the training manager involves, among other responsibilities, training diagnostics and identifying performance issues. This article explores how to identify business and learner needs, determine whether training can address them, and recommending solutions to do so.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td width=\"204\">\r\n<p style=\"text-align: center;\"><img class=\"alignnone size-full wp-image-52178\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Delivery-e1588962194645.png\" alt=\"\" width=\"200\" height=\"199\" \/><\/p>\r\n<\/td>\r\n<td style=\"text-align: left;\" width=\"420\"><strong><a href=\"https:\/\/trainingindustry.com\/articles\/strategy-alignment-and-planning\/great-training-organizations-know-how-to-deliver\/\">Great Training Organizations Know How to Deliver<\/a><\/strong>\r\n\r\nTraining delivery, a term referring to how learning is presented to learners, is one of the key process capabilities of great training organizations. This article shares information on types of delivery methods and tips on how to choose the right one for any given training program.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td width=\"204\">\r\n<p style=\"text-align: center;\"><img class=\"alignnone size-full wp-image-52178\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Reporting-and-Analytics-e1588968525563.png\" alt=\"\" width=\"200\" height=\"199\" \/><\/p>\r\n<\/td>\r\n<td style=\"text-align: left;\" width=\"420\"><strong><a href=\"https:\/\/trainingindustry.com\/articles\/measurement-and-analytics\/reporting-and-analysis-how-great-training-organizations-share-the-story-of-trainings-impact\/\">Reporting and Analysis: How Great Training Organizations Share the Story of Training\u2019s Impact<\/a><\/strong>\r\n\r\nHigh-performing training organizations do not assume training is effective; instead, they have a process in place to track and analyze metrics to determine that training is improving the performance of the business. This article shares strategies for evaluating training and communicating results.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td width=\"204\">\r\n<p style=\"text-align: center;\"><img class=\"alignnone size-full wp-image-52178\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Technology-Integration-e1588968516751.png\" alt=\"\" width=\"200\" height=\"199\" \/><\/p>\r\n<\/td>\r\n<td style=\"text-align: left;\" width=\"420\"><strong><a href=\"https:\/\/trainingindustry.com\/articles\/learning-technologies\/great-training-organizations-integrate-technologies-seamlessly\/\">Great Training Organizations Integrate Technologies Seamlessly<\/a><\/strong>\r\n\r\nThis article explores a few ways learning leaders can enhance their approach to managing and integrating the many learning technologies they use while strengthening relationships across business functions and increasing accessibility to the information employees need most.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td width=\"204\">\r\n<p style=\"text-align: center;\"><img class=\"alignnone size-full wp-image-52178\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Portfolio-Management-e1588968497109.png\" alt=\"\" width=\"200\" height=\"199\" \/><\/p>\r\n<\/td>\r\n<td style=\"text-align: left;\" width=\"420\"><strong><a href=\"https:\/\/trainingindustry.com\/articles\/strategy-alignment-and-planning\/great-training-organizations-master-the-art-of-portfolio-management-in-three-steps\/\">Great Training Organizations Master the Art of Portfolio Management in Three Steps<\/a><\/strong>\r\n\r\nIn today\u2019s dynamic business environment, L&amp;D function must keep its training portfolios fresh with content that addresses not only current business needs but future ones as well. To that end, this articles shares three steps to effective portfolio management.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td width=\"204\">\r\n<p style=\"text-align: center;\"><img class=\"alignnone size-full wp-image-52178\" src=\"https:\/\/trainingindustry.com\/content\/uploads\/2020\/05\/Administrative-Services-e1588968507810.png\" alt=\"\" width=\"200\" height=\"199\" \/><\/p>\r\n<\/td>\r\n<td style=\"text-align: left;\" width=\"420\"><strong><a href=\"https:\/\/trainingindustry.com\/articles\/strategy-alignment-and-planning\/leading-a-great-training-organization-administration-and-vendor-services\/\">Leading a Great Training Organization: Administration and Vendor Services<\/a><\/strong>\r\n\r\nAdministrative services is a baseline capability that supports all the others, so doing it well is important. This article shares strategies for excelling at administering training processes, including managing relationships with training providers<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/div>\r\n<\/div>","full_width":true,"content_band":null,"tice_sponsors":"","custom_dfp_keywords":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.8 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What Makes a Great Training Organization? Research-based Best Practices<\/title>\n<meta name=\"description\" content=\"What are the key drivers of L&amp;D performance? 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