{"id":52915,"date":"2020-05-27T15:16:41","date_gmt":"2020-05-27T19:16:41","guid":{"rendered":"https:\/\/trainingindustry.com\/?post_type=wiki&p=52915"},"modified":"2026-06-01T13:30:28","modified_gmt":"2026-06-01T17:30:28","slug":"the-comprehensive-internal-consulting-model","status":"publish","type":"wiki","link":"https:\/\/trainingindustry.com\/wiki\/strategy-alignment-and-planning\/the-comprehensive-internal-consulting-model\/","title":{"rendered":"The Comprehensive Internal Consulting Model"},"featured_media":99842,"template":"","tags":[203,3097,5154,5153,5155],"class_list":["post-52915","wiki","type-wiki","status-publish","has-post-thumbnail","hentry","tag-consulting","tag-internal-consulting","tag-internal-consulting-model","tag-the-comprehensive-internal-consulting-model","tag-ti-internal-consulting-model","global_topic_tax-strategy-alignment-and-planning"],"acf":{"sponsored":false,"gated":false,"gated_content_type":"","file_attachment":null,"gated_content":"","form_instruction_header":"To access the full article, please fill out the form below:","pardot_html_embed":"","custom_dfp_keywords":"","wiki_date":null,"excerpt":"The Comprehensive Internal Consulting Model describes the five phases that help position learning leaders as credible internal consultants to the businesses they serve. ","wiki_sections":[{"heading":"","content":"The most successful learning and development (L&D) leaders are not only experts in learning; they\u2019re experts in the business<\/em> of learning. They ensure training initiatives drive business results through mastery of the internal consulting<\/a> needed to identify training needs and strategic align them to business goals. The Comprehensive Internal Consulting Model describes the five phases that help position learning leaders as credible internal consultants to the businesses they serve. The five phases are:\r\n

1. Contracting<\/h2>\r\nThe contracting phase includes establishing and documenting all agreements related to the engagement. During this phase, learning leaders define problems, identify stakeholders and resources, clarify expectations, define boundaries, and establish a timeline.\r\n

2. Analysis<\/h2>\r\nDuring the analysis phase, learning leaders identify and use data to make informed recommendations and work to understand any underlying organizational dynamics that they should take into consideration.\r\n

3. Recommendations and Agreements<\/h2>\r\nDuring this phase, learning leaders present their findings, recommendations and success metrics to key stakeholders. They also address resistance and negotiate to gain buy-in.\r\n

4. Implementation<\/h2>\r\nIn the fourth phase, learning leaders implement the agreed-upon solution and ensure consistent, two-way feedback.\r\n

5. Assess Results<\/h2>\r\n

<\/h2>\r\nBased on the preapproved success metrics, learning leaders measure the solution\u2019s success, solicit and provide feedback, and communicate the next steps regarding client handoffs.\r\n\r\nThe comprehensive internal consulting model forms the basis for Training Industry\u2019s Internal Consulting Certificate<\/a> course.\r\n\r\n\"\"<\/a>\r\n\r\nRelated Content:\u00a0<\/strong>\r\n