{"id":64209,"date":"2021-03-04T05:00:24","date_gmt":"2021-03-04T10:00:24","guid":{"rendered":"https:\/\/trainingindustry.com\/?post_type=glossary&#038;p=64209"},"modified":"2023-02-28T15:46:13","modified_gmt":"2023-02-28T20:46:13","slug":"frontline-training","status":"publish","type":"glossary","link":"https:\/\/trainingindustry.com\/glossary\/frontline-training\/","title":{"rendered":"Front-line Training"},"template":"","class_list":["post-64209","glossary","type-glossary","status-publish","hentry"],"acf":{"main_content":"<strong>Front-line training<\/strong> refers to training programs and initiatives for front-line (customer-facing) workers in industries such as health care, education, grocery and retail, hospitality and more. Front-line workers often work long hours, often not at a desk or in front of a computer and face compounding challenges such as a lack of resources and occupational uncertainty according to<a href=\"https:\/\/trainingindustry.com\/articles\/workforce-development\/the-current-state-of-frontline-training-an-inside-look\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\">\u00a0research from the Upskill America Initiative at The Aspen Institute<\/a>. Front-line training should be accessible on demand, in the flow of work, to reach front-line learners where they are.\r\n\r\nRelated Content:\r\n<ul>\r\n \t<li><a href=\"https:\/\/trainingindustry.com\/articles\/workforce-development\/the-current-state-of-frontline-training-an-inside-look\/\" target=\"_blank\" rel=\"noopener\">The Current State of Frontline Training: An Inside Look\u00a0<\/a><\/li>\r\n \t<li><a href=\"https:\/\/store.trainingindustry.com\/products\/training-in-the-time-of-covid-how-learning-and-develpment-is-responding\" target=\"_blank\" rel=\"noopener\">Training in the Time of COVD: How Learning and Development is Responding\u00a0<\/a><\/li>\r\n \t<li><a href=\"https:\/\/trainingindustry.com\/articles\/strategy-alignment-and-planning\/the-business-of-learning-special-episode-the-future-workforce-developing-lifelong-learners\/\" target=\"_blank\" rel=\"noopener\">3 Trends for Training and Supporting the Frontline Workforce in 2021\u00a0<\/a><\/li>\r\n<\/ul>","custom_dfp_keywords":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.8 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Front-line Training<\/title>\n<meta name=\"description\" content=\"Front-line training refers to training programs and initiatives for customer-facing workers in industries such as retail and health care.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trainingindustry.com\/glossary\/frontline-training\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Front-line Training\" \/>\n<meta property=\"og:description\" content=\"Front-line training refers to training programs and initiatives for customer-facing workers in industries such as retail and health care.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/trainingindustry.com\/glossary\/frontline-training\/\" \/>\n<meta property=\"og:site_name\" content=\"Training Industry\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TrainingIndustry\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-28T20:46:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/trainingindustry.com\/content\/uploads\/2017\/10\/ti-logo-stacked.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"400\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@TrainingIndustr\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/glossary\\\/frontline-training\\\/\",\"url\":\"https:\\\/\\\/trainingindustry.com\\\/glossary\\\/frontline-training\\\/\",\"name\":\"Front-line Training\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/#website\"},\"datePublished\":\"2021-03-04T10:00:24+00:00\",\"dateModified\":\"2023-02-28T20:46:13+00:00\",\"description\":\"Front-line training refers to training programs and initiatives for customer-facing workers in industries such as retail and health care.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/glossary\\\/frontline-training\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/trainingindustry.com\\\/glossary\\\/frontline-training\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/glossary\\\/frontline-training\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/trainingindustry.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Glossary\",\"item\":\"https:\\\/\\\/trainingindustry.com\\\/glossary\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Front-line Training\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/trainingindustry.com\\\/#website\",\"url\":\"https:\\\/\\\/trainingindustry.com\\\/\",\"name\":\"Training Industry\",\"description\":\"Articles, research and tools for the L&amp;D professional. 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