{"id":64306,"date":"2021-03-15T06:00:15","date_gmt":"2021-03-15T10:00:15","guid":{"rendered":"https:\/\/trainingindustry.com\/?post_type=articles&#038;p=64306"},"modified":"2021-04-16T15:43:37","modified_gmt":"2021-04-16T19:43:37","slug":"leading-in-a-constantly-changing-world-requires-a-reinvention-mindset-applying-appreciative-inquiry-to-modern-leadership","status":"publish","type":"articles","link":"https:\/\/trainingindustry.com\/articles\/leadership\/leading-in-a-constantly-changing-world-requires-a-reinvention-mindset-applying-appreciative-inquiry-to-modern-leadership\/","title":{"rendered":"Leading in a Constantly Changing World Requires a Reinvention Mindset: Applying Appreciative Inquiry to Modern Leadership"},"author":52,"featured_media":64308,"template":"","tags":[28527,3004,67,166,24487,1419],"class_list":["post-64306","articles","type-articles","status-publish","has-post-thumbnail","hentry","tag-appreciative-inquiry","tag-growth-mindset","tag-leadership","tag-leadership-development","tag-leadership-resilience","tag-resilience","global_topic_tax-leadership"],"acf":{"sponsored":false,"gated":false,"gated_content_type":"","file_attachment":null,"gated_content":"","form_instruction_header":"To access the full article, please fill out the form below:","pardot_html_embed":"","author_override":true,"author_name":"Lindsey Godwin, Ph.D.","author_image":64307,"author_bio":"Lindsey Godwin, Ph.D., leads Champlain College\u2019s online master\u2019s in leadership program. She also serves as the academic director for the David L. Cooperrider Center for Appreciative Inquiry and is the Robert P. Stiller Endowed Chair and professor of management in Champlain\u2019s Stiller School of Business.","excerpt":"With an updated concept of change, leaders can then shift their energy from trying to control change to creating cultures of resilience and reinvention.","main_content":"2020 provided indisputable evidence to support the old adage that change is the only constant. The perimeters of organizational life shifted almost overnight as the quick pivot to remote work erased boundaries between home and office. Things are continuing to shift as long-term remote work has become the reality for many, with <a href=\"https:\/\/hbswk.hbs.edu\/item\/how-much-will-remote-work-continue-after-the-pandemic\" target=\"_blank\" rel=\"noopener\">one in six workers<\/a> projected to continue working from home full or part time even after the pandemic is over. For others, the COVID-19 pandemic triggered entire career transitions in the wake of massive organizational restructurings, downsizings and closings that have left <a href=\"https:\/\/www.marketwatch.com\/story\/the-economy-is-ailing-again-and-layoffs-are-rising-but-vaccines-offer-hope-for-cure-11610747349\" target=\"_blank\" rel=\"noopener\">some 10 million employees<\/a> without a job since the beginning of the pandemic.\r\n\r\nLeading in these turbulent times requires not only embracing change but fundamentally rethinking it. With nearly every industry having been disrupted in some form over the past year, and the promise of continued turbulence ahead, leaders are realizing that the classic theories and models of change are no longer sufficient to address the sustained change in our modern world.\r\n\r\nHistorically, approaches to change have been grounded in management theories that were designed to handle clearly defined technical issues that were typical in the early 20th-century industrial workplace. The enduring legacy of the principles of scientific management that guided the industrial age has been a mindset that change is something to be \u201cmanaged,\u201d with a distinct beginning and end.\r\n\r\nAs The Change Lab\u2019s \u201c2020 Workplace Report\u201d found, however, it is time that leaders update their views of change to more appropriately reflect the reality of complex and continuous disruption that faces organizations today. Rather than considering change a discrete event, leaders need to embrace the reality that change is actually a continuous development process, often without a definite conclusion. With this updated concept of change, leaders can then shift their energy from trying to control change to creating cultures of <a href=\"https:\/\/trainingindustry.com\/glossary\/resilience-training\/\" target=\"_blank\" rel=\"noopener\">resilience<\/a> and reinvention.\r\n<h2>Embracing the Possibility of Change With a Reinvention Mindset<\/h2>\r\nAs Dr. Nadya Zhexembayeva, a global thought leader in the domain of organizational reinvention, says, \u201cChange is not a punishment. It is the ultimate freedom to make a choice.\u201d In her book \u201cThe Chief Reinvention Officer: How to Thrive in Chaos,\u201d she goes on to define the reinvention mindset in a variety of ways, summarizing it practically as \u201ca systemic approach of engaging in healthy cycles of renewal, building on the past to ensure current and future viability.\u201d\r\n\r\nThe reinvention mindset Zhexembayeva outlines involves five fundamental flips of our traditional change script:\r\n<ul>\r\n \t<li style=\"list-style-type: none;\">\r\n<ul>\r\n \t<li>Recognizing that change is constant.<\/li>\r\n \t<li>Breaking norms before somebody else does.<\/li>\r\n \t<li>Building a system for proactive reinvention.<\/li>\r\n \t<li>Retaining the best of the old while fostering the new.<\/li>\r\n \t<li>Thinking ahead to build up tomorrow.<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\nIf these shifts represent the \u201cwhat\u201d of the reinvention mindset, let\u2019s consider <em>how<\/em> leaders can cultivate this evolved mindset not only in themselves but across their organization.\r\n<h2>Appreciative Inquiry: An Approach for Cultivating Resilience and Reinvention<\/h2>\r\nAppreciative inquiry (AI) has been turning the old idea of organizational change on its head for the past <a href=\"https:\/\/img1.wsimg.com\/blobby\/go\/51efc041-220d-40f6-8781-42c50a059a56\/downloads\/1d2alvdjk_300382.pdf?ver=1599704335266\">30 years<\/a> and provides a generative framework for today\u2019s leaders in the creation of resilient, reinvention-minded cultures. Rather than starting with a focus on what is wrong in their organization, AI invites leaders to ask what is working and how they can scale successes. Simply put, AI invites leaders to intentionally ask what they want to accelerate and grow, with the realization that what we appreciate, appreciates.","full_width":false,"content_band":[{"acf_fc_layout":"social_callout","blockquote":"Leaders need to embrace the reality that change is actually a continuous development process."},{"acf_fc_layout":"content_area","wysiwyg":"Translating the <a href=\"https:\/\/appreciativeinquiry.champlain.edu\/learn\/appreciative-inquiry-introduction\/5-classic-principles-ai\/\">core principles<\/a> of AI into guiding leadership practices, there are several actions that can help leaders alter how they approach change and embrace a reinvention mindset:\r\n<h3>1. Leading With Questions<\/h3>\r\nLeadership is not about having the answers anymore; it is all <a href=\"https:\/\/hbr.org\/2021\/01\/good-leadership-is-about-asking-good-questions\">about asking the right questions<\/a>. Asking questions that help inspire possibility and invite new thinking helps us move forward in times of uncertainty.\r\n\r\nRather than asking questions about what they don\u2019t want (i.e., \u201cWhat is wrong here, and how do we fix it?\u201d), appreciative inquiry invites leaders to ask questions about what they do want (i.e., \u201cWhat do we want tomorrow to look like, and how can we create it?\u201d). This approach shifts conversations from diagnosing and fixing the past to imagining and building the future.\r\n<h3>2. Co-creating With Stakeholders \u2014 Including Customers<\/h3>\r\nIf modern leadership is all about asking questions, those questions need to be asked with, and answered by, all the stakeholders in a system. By engaging the diverse voices in an organization, leaders can lift up the wisdom that is distributed across their system. Doing so not only leads to more robust solutions; it also helps build commitment for those solutions, because people commit to what they help co-create.\r\n\r\nOrganizations that are successfully pivoting amid the pandemic realize that this engagement extends to employees and customers. Bringing the customer voice into processes helps inform the customer while keeping the organization close to what customers want and need as the world changes. The principle of wholeness from AI reminds leaders that change is always more effective when the whole system is engaged.\r\n<h3>3. Prototyping and Pivoting<\/h3>\r\nIt is also important to begin turning the ideas generated through inquiry and stakeholder engagement into action. One way to do so is by prototyping and pivoting. Rather than waiting for the perfect new product or process, leaders can roll out beta tests and experiment with pilot projects. Getting concepts \u201cout there\u201d for people to see and interact with helps leaders move away from the old mindset that a change initiative is neat and tidy. Instead, they can lean into a continual reinvention mindset where they take action, learn from it and pivot to the next iteration.\r\n<h3>4. Leveraging Strengths<\/h3>\r\nIn every system, there are strengths and assets to leverage. As Peter Drucker, one of the most prolific and influential scholars of management, <a href=\"https:\/\/www.drucker.institute\/thedx\/the-fab-five\/\">wrote<\/a>, \u201cThe task of leadership is to create an alignment\u00a0of strengths in ways that make weaknesses irrelevant.\u201d\r\n\r\nCreating a culture of reinvention is much easier when teams have building blocks to work with. Appreciative inquiry invites leaders to actively seek and connect the strengths in the people around them. By <a href=\"https:\/\/trainingindustry.com\/articles\/leadership\/want-a-better-workplace-your-teams-strengths-risks-and-passions-can-lead-the-way\/\">uncovering and aligning the strengths<\/a> of individuals and teams \u2014 and across their entire organization \u2014 leaders can lift up what is working as a starting point for building the new. This approach feels better than focusing on weaknesses and enhances creative and decision-making capacities. After all, when we are in positive affective states, our cognitive processing is improved.\r\n\r\nThe good news is that leaders can cultivate and strengthen a reinvention mindset through intentional training and practice. Building skills and approaches like <a href=\"https:\/\/trainingindustry.com\/wiki\/content-development\/design-thinking\/\">design thinking<\/a>, a growth mindset, <a href=\"https:\/\/trainingindustry.com\/articles\/leadership\/the-business-of-learning-episode-27-inclusive-leadership\/\">inclusive engagement<\/a>, collaborative partnering and storytelling for success can enhance this mindset.\r\n\r\nIn order to thrive in today\u2019s disruptive world, leaders must adopt a reinvention mindset that ensures all stakeholders are involved in and committed to co-creating improvements for today and tomorrow. Leadership is no longer about driving toward a known outcome; it is about continuously unleashing new possibilities.\r\n\r\n<em>Editor\u2019s note: Don\u2019t miss our <a href=\"https:\/\/trainingindustry.com\/articles\/leadership\/developing-the-modern-leader-essential-skills-and-training-tips\/\" target=\"_blank\" rel=\"noopener\">infographic on modern leadership development<\/a>, which shares insights from learning leaders like this one.<\/em>"},{"acf_fc_layout":"social_callout","blockquote":"Appreciative inquiry invites leaders to actively seek and connect the strengths in the people around them."},{"acf_fc_layout":"content_area","wysiwyg":"[hubspot type=\"form\" portal=\"47185625\" id=\"0d84be30-6c87-4d8b-a192-04c5956d69a4\" version=\"v4\"]\r\n\r\n<script> $(document).ready(function() {iFrameResize({},'[data-form-id=\"0d84be30-6c87-4d8b-a192-04c5956d69a4\"] iframe') }); <\/script>"}],"tice_sponsors":"","custom_dfp_keywords":""},"yoast_head":"<!-- This site is optimized with the 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